资源描述:
《客诉处理新流程.pdf》由会员上传分享,免费在线阅读,更多相关内容在工程资料-天天文库。
1、Y:.f'I:Y:.1'1."::j"111I'JI.,{<;ill:!z.!:lillIi:Il~iri[fJ!?",V''J'Wi~,:;II~ir"Tf:.L..:,],f'1:lill~'~IJfHllIlhfIIJOJ2009(1-:09JJ301/;t;IJiT/11~IEl~~1.~,R~fi~~iJ]&fT~,Wj1JTEfltTtl]:£~JijrfIJIJotT~':[h;i1);1IlxifIL'")J{""II''''.g,1.')(llii.LI)~':(~fi'-'"I.'
2、()1';'.LIJ~'f·t""Yt!.p(.j1'1:Yt!.liIH'I:Jl.:+jtf~,'It1...-----(,Ii.A:;;A~o~-'I·_z;,~~~f~R.t.:l"~-b•jLt.,,-•..,J~'lZ~I,It<.ft~s<5O'b?,.-'-.4:'15i>.r~n.J,)~J,J;':J-y,%h.,j~1,0~J'~:~j*~,4,ittr~:3i-J{l(;.J..,~-,,6..~.!)~,.5'J\#J9.,1ti':1j,~{'<,>jJ}.I:.-'f.
3、~'Zft-<.'7.'j,.4、.IIIjilliljl,,1':';Illlloj~i,.j',1.IOIIHOOijlliHMU:,jIItt:l:Jf1~,I/A:1111i1lf1cnPI'ijjIfI'lUi.j~(IfA:(ot[;iHl:'A:IHim:n'II-trflljilltni'tJl!!1<(,tll'~ltlHU,.ili(licld':i=ijIHU<'{~IIIHU(I'~I'!'"'II!.j,P,,;y,'A:f'.iit(j"LliilinW-I,.'itl'~1~~~!~0:0Il!.i,~'~~
5、.J.iill~':i=IIIHU,MIHUdliHn":f'I)~'J'(I;J.'~-:f'l:,~;i~!rjlV",lofu,l•If'JLJf.'.lt1'1'JL1~II]JL~iJ:J'If'JLJ.JI:ll);;:~'(,1JYE"':i=ItllII:IdlJIV,.liiJ,',MilU.rIZ~tllYES~O,'~lIIlII:I6、fri':t'4:Pj'JW.J~MH),.i~:R·i";(''l;.'t:IRI}!ft~f',r;UrJJ/I",rifu,I.i','.jH!i11tI,-;'?iAjillil11tzItllMW•1JI>iJ~W"I~Jfijil'A:jl"J,JdL~''('JeWX1tJiiE.';';ijIHUdfHl,':i:n)~'J'(U'~-:fl:l~M!: ~~1W!~lUi);:J'OJr·JLh1:[1)-;:11"5rJL:YES,rmi"~f'J"'J,-I,',i)Ui'1:':1
7、'~I'I'Ji'A':.L...Ei;lltj.rl~mI!ic.(rcYES~O,'':i'A:f'11~I';JliiJ;L'itl'I'iit:,HiIIi!l!1'!-,"1':.II('j:i,fJeUr~~,II:!I:!~j~I"~'~:LI,,~.Q.I·~lliJiAJllllt})~"':/":l_fl.IIj'ol.,'l.(.;IIIJ.l;."!,tlt)~1!';,;,,¥:,HII')i1lir'I:I"r~t',I,d,I11l,;·.~j1td~':~'Jtlr'ZII
8、(',rtl."·t;