麦肯锡系列策略核心组织.pdf

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1、CaseStudySummary:AStrategy-FocusedOrganizationBalancedScorecardCollaborative,Inc.•55OldBedfordRoad•Lincoln,MA01773•Tel:781.259.3737•Fax:781.259.3389•bscol.comThereareThreePhasestoCreatingaStrategy-FocusedOrganization(SFO)StrategicManagementMobilizationPhaseMigrationPhasePhaseObj

2、ective:ToinitiatetheObjective:TomovechangeObjective:Toinstitutionalizeprocessofchange.Gainthroughouttheorganization,tochangeintoanewmanagementconsensusandmomentumatcreatefocusandtoestablishprocessthetopthenewperformanceculture.!EstablishNeedforChange!Educate&Communicate!Strategy

3、Update!BuildExecutiveTeam!AligntheWorkforce!Planning&Budgeting!DevelopVision&Strategy!FocusInitiatives!Goals&Incentives!RationalizetheOrganization!Feedback&Learning!PerformanceReviewsStrategy-FocusedOrganizationsusetheBalancedScorecardtoplacestrategyatthecenteroftheirmanagementp

4、rocesses.TherearefiveprinciplesofStrategy-FocusedOrganizations.BestPracticeCaseStudySummary©2000BalancedScorecardCollaborative,Inc.bscol.com2TheCityofCharlotteBuiltanSFObyPlacingStrategyattheCenterofItsManagementProcessesMobilizeChangethroughExecutiveLeadership"Mobilization"Gove

5、rnanceProcess"StrategicManagementTranslatetheMakeStrategyStrategytoaContinualOperationalTermsProcess"StrategyMaps"LinkBudgets&Strategy"QuantifytheVision"ManagementMeeting"BalancedScorecards"Analytics&InformationSystemsAligntheMakeStrategyOrganizationtotheEveryone’sJobStrategy"Co

6、rporateRole"StrategicAwareness"BusinessUnitSynergies"PersonalScorecard"SupportUnitSynergies"BalancedPaychecksBestPracticeCaseStudySummary©2000BalancedScorecardCollaborative,Inc.bscol.com3PrinciplesoftheStrategy-FocusedOrganization:MobilizeChangethroughExecutiveLeadershipLeadersh

7、ipCreatingaStrategy-•LeadershipTeamFocused•CoreTeamOrganizationusing•DepartmentRep.TeamtheBalanced•FiveFocusAreaCabinetsScorecardstartswithConsensusAroundFocusAreasarecognitionthatit•CitywithinaCityisnota“metrics”•Transportationproject,it’sa“change”process.•RestructuringGovernme

8、nt•EconomicDevelopment•CommunitySafetyBestPract