使用9004指引理解ISO90012000标准的要求（英文版）.pdf

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1、INTRODUCTIONUnderstandingtheProcurementofISO9001:2000RequirementsUsingISO9004:2000GuidanceSiDaily–P.E.Director,QualityManagementServicesCMTC–January2002PresentedtoASQChapter,SanFernandoValleyChapterISSUES-TOPICSTheQualityPolicyandSuppliersQualityObjective

2、sThePurchasingProcess(paragraph7.4)SupplierControlProcessMinimumRequirementsISO9001:2000SuppliersandPartnershipsTheCMTCPracticeVisionThankyouSiDaily–P.E.-Director,QualityManagementServices-CMTC–January2002--PresentedtoASQChapter,SanFernandoValleyChapterQU

3、ALITYPOLICYAgoodsystemstartswiththeQualityPolicy.InestablishingtheQualityPolicytopmanagementshouldconsider:•Thelevelandtypeoffutureimprovementneededfortheorganizationtobesuccessful.•Theexpectedordesireddegreeofcustomersatisfaction.•Thedevelopmentofpeoplei

4、ntheorganization.•Theneedsandexpectationsofotherinterestedparties.•TheresourcesneededtogobeyondISO9001requirements.And•“ThepotentialcontributionsofSuppliersandPartners.”SiDaily–P.E.-Director,QualityManagementServices-CMTC–January2002--PresentedtoASQChapte

5、r,SanFernandoValleyChapterQUALITYOBJECTIVESTheorganization’sstrategicplanningandtheQualityPolicyprovideaframeworkforsettingofthequalityobjectives.TopManagementshouldestablishtheseobjectivesleadingtoimprovementoftheorganizationsperformance.Theobjectivessho

6、uldbecapableofbeingmeasuredinordertofacilitateaneffectiveandefficientreviewbymanagement.SiDaily–P.E.-Director,QualityManagementServices-CMTC–January2002--PresentedtoASQChapter,SanFernandoValleyChapterQUALITYOBJECTIVESWhenestablishingtheseobjectives,manage

7、mentshouldalsoconsider:•Currentandfutureneedsoftheorganizationsandthemarketsserved.•Relevantfindingsfrommanagementreviews.•Currentproductandprocessperformance.•Levelsofsatisfactionofinterestedparties.•Selfassessmentresults.•Benchmarking,competitorsanalysi

8、s,opportunitiesforimprovement.and•Resourcesneededtomeettheobjectives.SiDaily–P.E.-Director,QualityManagementServices-CMTC–January2002--PresentedtoASQChapter,SanFernandoValleyChapterQUALITYOBJECTIVESThequalityobjecti