商务跨文化交际.ppt

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1、商务跨文化交际TitlesandBusinessCardsGoals:1.knowingmoreaboutculturaldifferencesingreetingandmakingintroductions.2.understandinghowpositionandstatusaffectculturalinteraction.GreetingsandintroductionsBusinessCardExchanges3.PositionandstatusindexWhatarethegreetingmannersinthefollowi

2、ngcuntries?AmericansChineseIndiansJapaneseSouthAmericansHandshakeThehandshakeisaphysicallinkbetweentwopersons.Westernersshakehandsbyextendingtherighthandwiththethumbupandout,fingerspointingtowardtheother’shandsothatonemakescontactwithinthespacebetweenthethumbandfirstfinger.

3、Itisconsideredaninsulttorefuseahandshake.Togreetingpeopleinanappropriatewayisthefirststepofbuildinguprelationship.However,customarygreetingvaryfromculturetoculture.HandshakeEmbracingBowingGreetingcustomsNamasteinIndiaWaiinThailandEmbracingWhereasembracingisconsideredinappro

4、priateasaformofgreetingintheUnitedStatesandChina,inothercountriesitiscustomary.InLatinAmerica,aheartyembraceiscommonamongwomenandmenalike,andmanmayfollowitwithafriendlyslapontheback.BowingBowingisthetraditionalwayofgreetinginNortheastAsiancountrieslikeKoreaandJapan.Makingin

5、troduction(p.30)ReadthetipsinP.31andanswerthequestionsinP.30.Whataretheproperwaysofintroductioninbusinesscontext?DRI，Australia，hasstartedajointventureinChinaoffoodprocessing.TheAustraliancompanysentagroupofengineerstoworkonaproject.TheyweregreetedbyagroupofChinesecolleagues

6、upontheirfirstarrival.Herearethelistforthevisitingandhostingside:Visitingside:ChrisJames,theChiefEngineeringManager(35-years-old)AmandaHedley，TechnicalsupportingEngineer(32yearsold)DavidAlexander，ProcessAnalyzer(55yearsold)Hostingside:LinPeng,theChiefEngineeringManager(48ye

7、arsold)WangWei,theTechnicalsupportingEngineer(43yearsold)SunLingling,TechnicalsupportingEngineer(35yearsold)1.Diannaistheinterpreterfortheirfirstmeeting.Whatwouldbetheappropriateorderofherinitialintroduction?Why?A.LinPeng，ChrisJamesB.LinPeng，WangWeiC.ChrisJames，AmandaHedley

8、D.ChrisJames，DavidAlexander2.Whatwouldbetheappropriatetitlesusedinherinitialintrod