商务英语入门PPT第二章--管理.ppt

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1、商务英语入门------第二章管理本章要点管理的定义管理的职能观点管理的角色观点管理的基本技能观点组织结构Whatismanagement-----什么是管理经典定义：1.泰勒：管理就是确切了解你希望工人干些什么，然后设法让他们同最好的方法完成它。2.法约尔：管理就是实行计划、组织、指挥、协调和控制。3.西斯克：管理就是通过计划、组织、领导和控制工作的的诸过程来协调所有的资源以达到既定的目标。4.孔茨：管理就是设计并保持一种良好的环境，使人在群体里高效率地完成既定目标的过程。Whatismanagement-----什么是管理ManagementPl

2、anning,Organizing,Directing,ControllingOrganizationalObjectivesNewStoryoftheHareandTortoiseOnceuponatimeatortoiseandaharehadanargumentaboutwhowasfaster.Theydecidedtosettletheargumentwitharace.Theyagreedonarouteandstartedofftherace.Thehareshotaheadandranbrisklyforsometime.Thense

3、eingthathewasfaraheadofthetortoise,hethoughthe'dsitunderatreeforsometimeandrelaxbeforecontinuingtherace.Thehareshotaheadandranbrisklyforsometime.Thenseeingthathewasfaraheadofthetortoise,hethoughthe'dsitunderatreeforsometimeandrelaxbeforecontinuingtherace.Hesatunderthetreeandsoo

4、nfellasleep.Thetortoiseplodding沉重缓慢地走onovertookhimandsoonfinishedtherace,emergingastheundisputedchamp.Theharewokeupandrealizedthathe'dlosttherace.Themoralofthestoryisthatslowandsteadywinstherace.Thisistheversionofthestorythatwehaveallgrownupwith.Butamoreinterestingversionofthis

5、storycontinues………TheharewasdisappointedatlosingtheraceandhedidsomeDefectPrevention(RootCauseAnalysis).Herealizedthathe'dlosttheraceonlybecausehehadbeenoverconfident,carelessandlax.Ifhehadnottakenthingsforgranted,there'snowaythetortoisecouldhavebeatenhim.Sohechallengedthetortois

6、etoanotherrace.Thetortoiseagreed.Thistime,theharewentalloutandranwithoutstoppingfromstarttofinish.Hewonbyseveralmiles.Themoralofthestory？Ifyoucannotonlyrealizethedisadvantageofyourselfandtryyoubesttochangeit,butalsokeepyouradvantageatthesametime,youwillbethewinneratlast.Butthes

7、torydoesnotendhere…..Thetortoisedidsomethinkingthistime,andrealizedthatthere'snowayhecanbeatthehareinaracethewayitwascurrentlyformatted.Hethoughtforawhile,andthenchallengedtheharetoanotherrace,butonaslightlydifferentrouteThehareagreed.Theystartedoff.Inkeepingwithhisself-madecom

8、mitmenttobeconsistentlyfast,theharetookoffandranattops