如何写一份好的报告.ppt

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1、peoplewhowritewelldowellyourwritingisyou,sowhatisitsaying?TonightPrinciplesofEffectiveWritingBusinessCorrespondencePlans&ReportsMakingitEasytoReadPrinciplesofEffectiveWriting1.Don’tMumbleSaywhatyouhavedecidedtosayMumblersdon’tcommandattention2.ClearlyOrgan

2、iseyourWritingTellthereaderwhereyouaregoingAndendwithasummaryPrinciplesofEffectiveWriting3.ShortParagraphs,Sentences&WordsReadingiseasierComprehensioniseasier4.Vigorous,Direct&PersonalPeoplerespondwhentreatedlikepeopleUseactive,personallanguageItisrecommend

3、edvs.WerecommendHeshouldbetoldvs.PleasetellhimPrinciplesofEffectiveWriting5.AvoidVagueModifiersReadersarelookingforfacts&clarityVeryoverspentvs.OverspentbyRMB20,000Slightlybehindschedulevs.Onedaylate6.UseSpecific,ConcreteLanguageOutputvs.ResultsImplementvs.

4、CarryoutJudgmentallyvs.IthinkPrinciplesofEffectiveWriting7.MakeitPerfectNotypos,misspellings,errorswithnumbersShowthereaderyoucare8.CometothePointTaketimetothinkaboutthepointAndthenwriteitdownPrinciplesofEffectiveWriting9.WriteNaturallyDon’tpretendtobesomeb

5、odyelseUsethelanguageyouusewhenspeakingAudiencedeterminestone10.KillWordsYouDon’tNeedStudyindepthvs.StudyTakeactionvs.ActBasicallyunawareofvs.DidnotknowPrinciplesofEffectiveWriting11.NeverExaggerateUnderstateratherthanoverstateExaggerationmakesareadersuspic

6、iousMorethan7yearsvs.7.5yearsNearly7yearsvs.6.5yearsBusinessCorrespondence1.CorrectlySpellAllNamesIndividuals&companynamesMistakessuggestalackofcare2.ConsiderBeginningWithATitleIdentifiesthesubjectataglancePassatTVCCopyrightRenewalBusinessCorrespondence3.Ma

7、keYourFirstSentenceWorkHardReaderknowsatoncewhat’sthesubjectImportantforrepliesaswell4.StopWhenYouAreFinishedDon’tendwithroutineformalityPleasecallifyouhaveanyquestionsBusinessCorrespondence5.BeSpecificAboutNextStepsDoyouwantthereadertotakeaction?Thendetail

8、thenextstepsOrdetailtheactionyouaretakingWearehopingtohearfromyousoonvs.IfIdon’thearfromyouthisweek,I’llcallyouonMondaymorningBusinessCorrespondence6.HowToAnswerComplaintsNeverbedefensiveIfthecomplaint