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ID:39328151
大小:294.82 KB
页数:29页
时间:2019-06-30
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1、peoplewhowritewelldowellyourwritingisyou,sowhatisitsaying?TonightPrinciplesofEffectiveWritingBusinessCorrespondencePlans&ReportsMakingitEasytoReadPrinciplesofEffectiveWriting1.Don’tMumbleSaywhatyouhavedecidedtosayMumblersdon’tcommandattention2.ClearlyOrganiseyourWritingTellthereaderwhereyouareg
2、oingAndendwithasummaryPrinciplesofEffectiveWriting3.ShortParagraphs,Sentences&WordsReadingiseasierComprehensioniseasier4.Vigorous,Direct&PersonalPeoplerespondwhentreatedlikepeopleUseactive,personallanguageItisrecommendedvs.WerecommendHeshouldbetoldvs.PleasetellhimPrinciplesofEffectiveWriting5.Av
3、oidVagueModifiersReadersarelookingforfacts&clarityVeryoverspentvs.OverspentbyRMB20,000Slightlybehindschedulevs.Onedaylate6.UseSpecific,ConcreteLanguageOutputvs.ResultsImplementvs.CarryoutJudgmentallyvs.IthinkPrinciplesofEffectiveWriting7.MakeitPerfectNotypos,misspellings,errorswithnumbersShowthe
4、readeryoucare8.CometothePointTaketimetothinkaboutthepointAndthenwriteitdownPrinciplesofEffectiveWriting9.WriteNaturallyDon’tpretendtobesomebodyelseUsethelanguageyouusewhenspeakingAudiencedeterminestone10.KillWordsYouDon’tNeedStudyindepthvs.StudyTakeactionvs.ActBasicallyunawareofvs.DidnotknowPrin
5、ciplesofEffectiveWriting11.NeverExaggerateUnderstateratherthanoverstateExaggerationmakesareadersuspiciousMorethan7yearsvs.7.5yearsNearly7yearsvs.6.5yearsBusinessCorrespondence1.CorrectlySpellAllNamesIndividuals&companynamesMistakessuggestalackofcare2.ConsiderBeginningWithATitleIdentifiesthesubje
6、ctataglancePassatTVCCopyrightRenewalBusinessCorrespondence3.MakeYourFirstSentenceWorkHardReaderknowsatoncewhat’sthesubjectImportantforrepliesaswell4.StopWhenYouAreFinishedDon’tendwithroutineformalityPleasecallifyouhaveanyquestionsBusinessCorrespondence5.BeSpecificAboutNextStepsDoyouwantthereader
7、totakeaction?ThendetailthenextstepsOrdetailtheactionyouaretakingWearehopingtohearfromyousoonvs.IfIdon’thearfromyouthisweek,I’llcallyouonMondaymorningBusinessCorrespondence6.HowToAnswerComplaintsNeverbedefensiveIfthecomplaint
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