公共英语-公共英语四级分类模拟题知识运用题(二).doc

公共英语-公共英语四级分类模拟题知识运用题(二).doc

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时间:2020-03-19

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1、公共英语四级分类模拟题知识运用题(二)练习一Readthefollowingtext.Choosethebestwordorphraseforeachnumberedblank•Thephoneringsatwork.Youpickitupandthecaller]intoacomplaint:111askedforacataloguethreeweeksagoandIstilldon11haveit!Whatkindof2areyourunning,anyway?nDon113explainingthatha

2、lfthestaffisoutwith4flu.Well-intentionedthoughtheymaybe,suchexplanationsusuallyaddtothecomplainer1s5becausetheycomeacrossasexcuses.6thecomplainerhasa7gripe,avoidbelaboringwhatwentwrong.8zagree,apologizeandthenmoveontowhatcanbedoneaboutit•Simply9:11You1rerigh

3、t•Ifmsorryyouhaven11receivedityet.IfIcanhaveyournameandaddressagain,I'1110putitinthemailtoyoutoday.”Irecently11thisapproachfirsthand.Thereceptionareainmydoctor1sofficewasfull.Themanacross12mehadalready13thepileoftatteredmagazinesandwassquirminginhisseat,look

4、ingathiswatcheveryfewminutes•Finallyhemarchedtothereceptionist1swindowand14ontheglass•nWhat1sgoingon?f,hedemanded15#nIhadan16forthreeo1clock!f,IIYou1rerightz11saidthereceptionist,HIfmsorryyou1vehadtowaitsolong•Thedoctorwasheldupinsurgery.Letme17thehospitalto

5、seehowmuchlongerhe111be.I18yourpatience.11Tellingsomeoneyou1resorrydoesn11meanyou1readmittingguilt.Itsimplyacknowledgeshisfrustrationanddefusesthecomplaint.Thenbytakingactionandfocusingonwhat19bedoneratherthanwhathasn11beendone,you20amistakebeforeitgetsbigge

6、r.1、A.comesB.fliesC•launchesD•brings2、A.officeB•businessC•companyD•firm3、A.facilitateB•worryC.troubleD•bother4、A.theB.aC•someD•much5、A.disappointmentB.aggravationC.understandingD.sympathy6、A.IfB.UnlessC•AlthoughD•Given7、A.firmB.legalC.hostileD•legitimate8、A.

7、HoweverB.■FurtherC.InsteadD.Still9、A.acceptB•sayc.promiseD•start10>A.readilyB•earnestlyC.personallyD.happily11>A.witnessedB.practisedC•experiencedD•underwent12、A.towardB.besideC.beforeD.from13>A.scannedB•examinedC•studiedD.explored14、A.glaredB•rappedC.tookD.

8、peered15、A.loudlyB•doubtfullyC.angrilyD.rudely16、A.involvementB•operationC•examinationD•appointment17>A.checkB•askC・callD.visit18、A.needB•envyc.conveyE>•appreciate19、A.canB.mustc•shouldD.will20、

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