公共英语-公共英语四级分类模拟题知识运用题(二)

公共英语-公共英语四级分类模拟题知识运用题(二)

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时间:2019-09-08

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1、公共英语四级分类模拟题知识运用题(二)练习一Readthefollowingtext.Choosethebestwordorphraseforeachnumberedblank•Thephoneringsatwork.Youpickitupandthecaller]intoacomplaint:111askedforacataloguethreeweeksagoandIstilldon11haveit!Whatkindof2areyourunning,anyway?nDon113explainingthathalfthestaffisoutwith4flu.Well-i

2、ntentionedthoughtheymaybe,suchexplanationsusuallyaddtothecomplainer1s5becausetheycomeacrossasexcuses.6thecomplainerhasa7gripe,avoidbelaboringwhatwentwrong.8zagree,apologizeandthenmoveontowhatcanbedoneaboutit.Simply9:nYou1reright.11msorryyouhaven11receivedityet.IfIcanhaveyournameandaddres

3、sagain,111110putitinthemailtoyoutoday•nIrecently11thisapproachfirsthand.Thereceptionareainmydoctor1sofficewasfull.Themanacross12mehadalready13thepileoftatteredmagazinesandwassquirminginhisseat,lookingathiswatcheveryfewminutes.Finallyhemarchedtothereceptionist1swindowand14ontheglass•"What

4、*sgoingon?nhedemanded15,nIhadan16forthreeo1clock!nHYou1reright,Hsaidthereceptionist,nI1msorryyou1vehadtowaitsolong.Thedoctorwasheldupinsurgery.Letme17thehospitaltoseehowmuchlongerhe!llbe.I18yourpatience.11Tellingsomeoneyou1resorrydoesn11meanyou1readmittingguilt•Itsimplyacknowledgeshisfru

5、strationanddefusesthecomplaint.Thenbytakingactionandfocusingonwhat19bedoneratherthanwhathasn11beendone,you20amistakebeforeitgetsbigger.1、A.comesB.fliesC•launchesD•brings2、A.officeB•businessC•companyD.firm3、A.facilitateB•worryC.troubleD.bother4、A.theB.aC.someD•much5^A.disappointments.aggr

6、avationC.understandingD.sympathy6、A.IfB•UnlessC•AlthoughD.Given7^A.firmB.legalC.hostileD1•legitimate8、A.HoweverB.•FurtherC.InsteadD・Still9、A.acceptB•sayC・promiseD・start10>A.readilyB•earnestlyC•personallyD•happily11>A.witnessedB•practisedC•experiencedD•underwent12>A.towardB.besideC.before

7、D.from13>A.scannedB.examinedC.studiedD•explored14、A.glaredB•rappedC•tookD・peered15>A.loudlyB•doubtfullyC.angrilyD.rudely16>A.involvementB•operationC•examinationD•appointment17>A.checkB•askc.callD.visit18、A.needB•envyc.conveyC••appreciate19、A.canB.mustc•shouldD.will20、A.av

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