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1、OnprotectionforconsumerrightsandinterestinonlineshoppingAbstract: Moreandmorepeoplestarttogoshoppingthroughinternet,withthegrowthofshoppingoninternetplatform,alongwiththechangeinhabitsandcustoms.However,thecomplaintononlineshoppingalsohavesubstantialincreased. Assubjectofonlineshopping,therightsand
2、interestsofnetizenswereconcerned.Thisarticlediscussessomeofthenineconsumerrightstoexploretheconditionofconsumerrightsandinterestinonlineshoppingprotection.Keywords: protectionforconsumerrightsandinterestrighttoknowclaimsSuperintendenceThemarketresearchreporttonetworkshoppinginChinaon2009announcedbyC
3、NNICsaidthattheamountofonlineshoppingconsumerinChinahadcameupto87.88millionbyJune,2009,whichhadincrease24.59million，withanannualgrowthrateof7.7percent.Theprofessorindicatethat,“asthegrowthofshoppingoninternetplatform,alongwiththechangeinhabitsandcustoms,moreandmorepeoplestarttogoshoppingthroughinter
4、net.However,thecomplaintononlineshoppingalsohavesubstantialincreased.AcomplaintdatepublishedbyChineseConsumerAssociationdisplayedthat,onlineshoppingweretheleadingconsumercomplaintlastyear.”[1]Asasubjectofonlineshopping,therightsandinterestsofnetizenswereconcerned.Thisarticlediscussesaboutsomeoftheni
5、neconsumerrightstoexploretheconditionofconsumerrightsandinterestinonlineshoppingprotection.1.righttoknowInthetraditionalshoppingenvironment,therealizationofconsumerrighttoknowmaillythroughtwoways,oneisoperatorfulfilltheinformobligation,theotherisconsumerconsultandunderstandtherealityofthegoodsorserv
6、icesinitiative.Duetothefactthatconsumerordergoodsviatheweb,thus,theycan’thavetheopportunitytocheckgoodsonthespot,ormoretoaskaboutthevendor,so,iftheoperatordoesnotprovidetruecompletinformation,consumers’righttoknowwouldbedifficulttorealize.1.1Accordingtothesurveyanddisclosurednetworkoperator,irregula
7、ritiesbasicallyhavethefollowingkinds:Falseinformation.Manyoperatorprovidingfalsegoodinformationintentionallytocheatconsumers.Suchasexaggeratedproductfunctionandefficacy,shoddy,falseprice,falseservicec
