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时间:2020-03-14
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1、LessonFiveSecretarialWriting2:Memoranda,OfficeMemos&E-mail2periodsTeachingObjectives:Afterthislecture,thestudentsshould1.Understandthefunctionsofmemorandaandofficememos2.Mastertheelementsandgeneralformatsofmemos3.Mastertheformatofane-mail4.Mastersomeusefulexpressionsfo
2、rwritingmemosande-mailsImportantandDifficultPoints:1.Enablethestudentstomastertheelementsandgeneralformatsofmemosande-mails2.Makethestudentstomastertheusefulexpressionsandsentencepatternsforwritingmemosande-mailsTeachingContentsI.DefinitionAmemorandum,atitsmostformal,m
3、ayserveasanamendmentorsupplementtoalegaldocument.Anofficememoissolelyforinternalcommunication,awrittenmessagesentbyonepersontoanotheroragroupofpeoplewithinthesameorganization.Thisinternalcommunicationcanbefromsuperiortosubordinatedownthechainofcommand,e.g.fromManagingD
4、irectortoAccountingManager,ortheotherwayround;itcanalsogobetweenequals,forexample,fromonsectionchieftoanother.II.FunctionsA.Functionofmemoranda1.Serveaslegaldocuments2.Serveasthebasisforthesigningofaformalcontract(sample4)B.Functionofmemos1.Recordpolicies,decisions,and
5、actionitemsagreedtoatameeting.(sample3)2.Serveasaneffectivemediumofofficecommunication.(sample1toinformstaff;sample2reporttosuperior)3.Besenttoindividualsbothinsideoroutsidetheinstitutiontoconfirmtheunderstandingsreachedafteratelephoneconversationoraninterview.III.Form
6、atMemorandum/Memo——titleHeadingTo——receiverFrom——senderDate——(Ref)——Subject——TopicBody——msg.OpeningsegmentDiscussingsegmentClosingsegmentSignatureTo:recipients’namesandjobtitlesItisusuallynotnecessarytouseMr.,Mrs.,MissorMsunlessthememoisveryformal.From:yournameandjobti
7、tleDATE:currentdateSUBJECT:ThesubjectlineshouldbespecificenoughtoconveythemainpurposeofthememoE.g.“MandatoryEmployeeBenefitsMeeting”ratherthan“Meeting”Body:Openingsegment:直接写出重点,并用一两句子把主要信息写出来。Differentmemoformatshavebeencausingconfusionbetweenofficesandpartners.Starti
8、ngonMonday,December13th,allmemosshouldbewrittenusingthefollowingstandardformat.Examples:1.Allfrontlinestaffarerequire
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