酒店预订入住及退房英文版.doc

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1、Receptionist:RGuest:GRESERVATIONATAHOTELBYTELEPHONER:Goodevening.PeaceHotelReservation.MayIhelpyou?G:Yes.I'mcallingfromMiami.Iwouldliketobook3standarddoublebedforthreedays.R:Allright.Forwhichdaysplease?G:Nextweek.FromThursdaytoFriday.R:Couldyougivemeyourreservationbe

2、foreyouarrive.G:Allright.I'lldothat.CHECKINTOTHEHOTELR:Goodevening.WelcometoPeaceHotel.WhatcanIdoforyou,sir?G:Yes,I'mTomAddison.Ihavereservationwithyou.R:Letmecheck.Yes,thereitis.Youbookeddoublebedforthreedays.Wearegladtohaveyouhere,MrAddison.MayIhaveyourpassportplea

3、se?G:Hereyouare.R:Wouldyoupleasefillouttheregistrationform?G:Hereitis.Isitallright?R:Yes,thanks.HerearethekeycardstoRoom3061,Room3062,Room3063.G:CanIgototheroomsnow?R:Sure,thebell-manwillshowyoutheway.G:Thanks.AndwhenshallIcheckout?R:Anytimebefore11:00amonFriday.G:Al

4、lright.Iwillrememberthat.CHECKOUTR:Goodmorning.CanIhelpyou,sir?G:Iwouldliketocheckout.R:Ok.Wouldyoupleasetellmeyournameandroomnumber?G:TomAddision,Room3061,Room3062,Room3063.R:That’sright.What’stheratepernight?R:$59pernight.Youstayedfor3days,thatis$177.Howwouldyoulik

5、etopay?G:Incash,please.Hereyouare,$200.R:Thankyou.Hereisthechange,$23.Pleasetakeit.