THMOAS企业内部顾问培训.ppt

《THMOAS企业内部顾问培训.ppt》由会员上传分享，免费在线阅读，更多相关内容在应用文档-天天文库。

1、InternalResultantTraining(July30-August10,2001)HongKongPROPRIETARY©1998ThomasGroup,Inc.AllRightsReserved.TableofContentsIntroductiontoThomasGroup,Inc.TotalCycleTimeatEsquelGroupTCTBasicsCrossFunctionalTeamsProcessMappingMeasurementsBarrierRemovalBarr

2、ierCharacterizationUsingCause&EffectDiagramsCyclesofLearningandEffectiveMeetingManagementWhatistheThomasGroup?WeareauniqueinternationalmanagementservicescompanythathelpsclientsimprovetheircompetitivenessandfinancialperformanceFoundedin1978;annualcompo

3、undgrowth>30%Over200seniormanagementexecutiveswithbroadskills&experienceAverageoperationsmanagementexperienceperResultantis22yearsProprietaryTotalCycleTimeMethodologytoimplementchangeGlobalHeadquartersLocations:Dallas,Detroit,Frankfurt,SingaporeandHon

4、gKongOver300successfulcycletimereductionprogramsTGIMissionToMakeBusinessesCompetitiveByUsingToDriveTotalCycleTime®ImprovedResponsivenessandAcceleratedResultsusingMinimumResources3R’sWhatWasThomasGroup’sRoleAtEsquel?Outsideobjectivechangeagent…committe

5、dtoimprovedresultsDefinebusinessprocessescriticaltoEsquel’scompetitivenessEstablishaggressiveperformancetargetsatwhichEsquelisentitledtooperate….dramaticimprovementsoverbaselineApplyThomasGroup’sTotalCycleTimemethodologytohelpEsquelreachentitledperfor

6、mance….withineighteenmonthsTotalCycleTime(TCT)BasicsCorporateCompetitivenessisDrivenbythe3R’sRespondingquicklytocustomersneedsforpresentandfutureproducts&services.Resultsacceleration,particularlyinfastdelivery,lowercostsandimprovedquality.Resourceeff

7、ectiveness,particularlyinpeoplecostsandcashtied-up.RRRFaster&BetterResultsthantheCompetition-ButusingfewerResourcesthantheCompetitionBusinessasaseriesofProcessesAllbusinessesorganizations(whethermanufacturing,services,development,software,etc.)arecomp

8、osedofaseriesofdifferentbusinessprocesses.Thesebusinessprocessstepsmustbe:DocumentedandanalyzedtoensurethateachhasvalueCanbeexecutedintheminimumtimeHavethehighestpossibleaccuracyorFirstPassYield.Thetimeittakesinallbusinessprocessesfromidentifi