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1、Unit1CommunicationCommunicationwithemployeesBeforeyoureadInyourorganization,whataspectsofmanagementdotheemployeeshavearighttoknowabout?Whataspectsofmanagementdotheemployeeshavearighttobeconsultedon?Doyouthinkitisanadvantageforemployerstobeputinthepicture?WhyorWhyno
2、t?ReadingReadthearticlefromtheFinancialTimesbyAliciaClegganddotheexercisesthatfollow.Whyitpaystoputtheworkersinthepicture?Whenworkplacedisputesflareup,theblameisoftenlaidonabreakdownincommunication.Talkingmaynotalwaysresolvedisagreements,butwithholdingmanagementpla
3、nsuntilthelastmomentcancertainlymakeadifficultsituationworse.From6thApril2005,UKemployeesgainthelegalrighttoknowabout,andbeconsultedon,mattersthataffectthematwork.Thiscoversanythingfromtheeconomichealthofthebusinesstodecisionslikelytocauseredundanciesorchangesinhow
4、workisorganized.Thenewrules,whichimplementaEuropeanUniondirective,movetheUKclosertootherEuropeanstates,mostofwhichalreadyrequireworkplaceconsultation.Therearegoodreasonsforbusinessestoforgeaheadwithsuchagreementsvoluntarily.First,thereisthecommonsensebelief,backedb
5、yacademicresearch,thatcompaniesdobetterwhentheiremployeesarewellinformedandhaveasayindecisionsthataffectthem.Second,bykick-startingnegotiationstheemployereffectivelytakescharge.Theregulationsgiveorganizationsfreereigntoagreeinternallywhatconsultingandinformingemplo
6、yeesamountstoinpractice---whattopicswillbediscussed,howoftenandbywhatmeans.IntheUK—incontrasttomostotherEUstates---onceaframeworkforinformationandconsultationhasbeenagreed,,thereisnorequirementtoworkthroughelectedrepresentatives.Iftheworkforceapproved,abusinesscoul
7、drelysolelyonface-to-faceandelectroniccommunication.Themobileoperator3prefersthepersonalapproach,wheneverpossible,itusesvideocallsande-mailtoputitsyoungworkforceincontactwithseniormanagers.AttheotherendofthespectrumisAstraZeneca,theAnglo-Swedishpharmaceuticalsgroup
8、,whichhasahistoryofconsultingemployeesthroughelectedforumsandunionrepresentatives.Consultingthroughintermediariescanyielddividends,particularlydu
