简洁明快的优秀ppt模板之商业管理技巧supervisory.ppt

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1、ManagementSkillsPerformanceImprovementDefinitionDefinitionSupervisororManageristhepersonwholeadateamofpeopletoachievetargetsandgoalssetbytheorganizationSharingexperienceORGANISATIONALLEVELTOPMANAGERSMIDDLEMANAGERSFIRST-LINEMANAGERSOPERATIVESFIRST-LINEMANAGERSSupervisorsresponsiblefordirecti

2、ngtheday-to-dayactivitiesofoperativeemployeesMIDDLEMANAGERSIndividualsatlevelsofmanagementbetweenthefirst-linemanagerandtopmanagementTOPMANAGERSIndividualswhoareresponsibleformakingdecisionsaboutthedirectionoftheorganizationandestablishingpoliciesthataffectallorganizationalmembersOperativesP

3、eoplewhoworkdirectlyonajobortaskandhavenoresponsibilityforoverseeingtheworkofothers.ProcessORGANIZINGPLANNINGLEADINGCONTROLLINGMANAGEMENTPLANNINGDefininggoalsEstablishingstrategyDevelopingplanstocoordinateactivities.ORGANIZINGWhattasksaretobedoneWhoistodothemHowthetasktobegroupedWhoreportsto

4、whomWheredecisionsaretobemadeLengthoftimeLEADINGMotivatingemployeesDirectingtheactivitiesofothersSelectingthemosteffectivecommunicationchannelResolvingconflictsCONTROLLINGMonitoringperformanceComparingperformancewithgoalsCorrectinganysignificantdeviationsDOING10%-50%FIRSTLEVELMANAGERSMIDDLEM

5、ANAGERSTOPMANAGERSToolsOptimumresultsDelegationexplainwhyjobisimportantdefineresultswantedauthorityagreedondeadlineaskforfeedbacksetupcontrolsProblemSolvingWorkchangingFocusonsystem:DrJuran80%System20%PeopleServiceIndustry30-80%lossinnonvalueaddedjobToolsSWOTFISHBONEACTIONPLANSWOTSWOTAnalys

6、isWhatisSWOTAnalysis?Toolsforauditinganorganizationanditsenvironment.1ststageforplanning.S–Strength(KekuatanDalam)W–Weaknesses(KelemahanDalam)O–Opportunity(PeluangLuaran)T–Threat(AncamanLuaran)StrengthWeaknessOpportunityThreatInternalExternalFishboneActionPlanEND