外资酒店集团培训部工作手册.doc

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1、TrainingKitPolicies&ProceduresAccorChinaHumanResources2004TableofContentI.AnnualTrainingPlan155/15501GeneralOverview01.01SOPforAnnualtrainingPlan01.02GuidelinetoAnnualTrainingPlanPreparation01.02AAnnualTrainingPlanOutline01.02BAnnualTrainingPlanandFol

2、lowupReportFormat01.02CDepartmentalTrainingNeedsGridandSampleII.InHouseTraining02Policy&Procedures02.01GenericTraining02.01AFlowchartofGenericTraining02.01BEnrolmentForm02.01CSampleoftheMonthlyTrainingCalendar02.01DSampleoftheWelcomeLetter02.01EAttend

3、anceForm02.02DepartmentalTraining02.02AFlowchartofDepartmentalTraining02.02BNewHireCheckList02.02CDepartmentalTrainingPlan&ReportForm02.02DTrainingNeedsAnalysisForm&Sample02.03DepartmentalTrainer02.04BuddySystem02.04AFlowchartofBuddySystem02.04BBuddyC

4、heckList02.05CrossDepartmentTraining02.05AFlowchartofCrossDepartmentTraining02.05BApplicationFormofCrossDepartmentTraining02.05CEvaluationFormofCrossDepartmenttraining02.06ExternalCompanies02.07TraineeProgram02.07.01ManagementTrainee02.07.01AFlowchart

5、ofManagementTraineeProgram02.07.01BRequestFormforManagementTraineeProgram02.07.01CManagementTraineeAgreementSample02.07.02StudentTrainee02.07.02AFlowchartofStudentTraineeProgram02.08TrainingAdministration02.08.01TrainingEquipment&Facilities02.08.02Tra

6、iningRecord&TrainingHistory02.08.03TrainingLibrary02.09TrainingActivities02.09.01Innovaccor02.09.01AFlowchartofInnovaccor02.09.01BPresentationSlidesofInnovaccor02.09.02AccorCorner/E-Learning02.09.02ASampleofAccorCorner02.09.03AccorAsiaCertifiedTrainer

7、’sMeeting02.09.03AFlowchartofAccorAsiaCertifiedTrainer’sMeeting02.09.04AccorChinaH.R.Meeting02.09.04AFlowchartofAccorChinaH.R.Meeting02.09.05Trainer’sClubIII.ExternalTraining03ExternalTrainingOverview03AFlowchartofExternalTraining155/15503BApplication

8、FormFormat03CTrainingContractFormat03.01CrossExposureTraining03.01AFlowchartofExternalTraining03.01BApplicationForm03.01CReportFormofCrossExposureTraining03.02OccupationalCertification03.03HotelSponsoredEducationIV.CorporateTraining04Policyand