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1、Teacher’sManualChapter4Chapter4InstructionalOverviewCommunicativeSkillsandFunctionslWriteasimplee-maillTalkaboutaproblemlTalkaboutasimplesystemstopiclUnderstandbasicformatandconventions(“assoonaspossible”)GrammarIntroducedlSimplepresenttense(have/has)lPossessive:apostrophe(“Steffi’sjob”)lPrep
2、ositions–possessive(of,for;“oneoftheproblems”)StoryforChapter4Asthemanagerofglobaloperations,MarcPerecreceivesane-mailfromMaxKleinaboutaproblemwiththenewonlinebankingsystem.MaxistheSeniorNetworkAdministratorintheSystemsDivisionofUnitedGlobalBank.Sometimestheusers’onlineconnectionsbreak.Howeve
3、r,thesourceoftheproblemisnotthecustomers’ISPconnection.Theproblemmaybethattheserversdonothaveenoughcapacityatpeaktimes.CustomersinEuropearealreadycomplaining,andsoMaxasksMarcforsuggestionsabouthowtofixtheproblem.Marcthenwritesabriefe-mailtohisboss,PeterSchmidt.HeinformsPeterofthegeneralsituat
4、ion,buthedownplaystheproblem.(故意淡化问题)4Teacher’sManualChapter4PreviewTranscriptofAudioTextWelcometoChapter4.Inthelastchapter,TonyMartinotraveledtoZurich.HegaveamarketingpresentationonUGB’snewonlinebankingsystem.MarcPerecisveryhappyabouthisnewonlinebankingsystem.OnemonthhaspassedsinceTonyMartin
5、ogavehismarketingpresentation.UnitedGlobalBankofficesallovertheworldarenowusingthenewonlinesystem.Everythingisgoingwell.Marcishappy.Hisboss,PeterSchmidt,ishappy.However,intheworldoftechnology,therearemanysurprises.Thistime,thesurpriseisabigproblemwiththenewonlinebankingsystem.MaxKleinisrespon
6、siblefornetworksystems.Maxisnothappyaboutthisproblem.Asyoulistentothestory,thinkaboutthefollowingquestions:1.Inacompany,everyonelikes“goodnews,”butnoonelikestohearaboutproblems.Whyisthat?2.WhataresomecommontechnicalproblemsthatoccurwiththeInternet?3.Whatisacomputernetwork?Whatdoesaseniornetwo
7、rkadministratordo?4.Whatdoesaseniornetworkadministratordo?Answers1.Inacompany,everyonelikes“goodnews,”butnoonelikestohearaboutproblems.Whyisthat?Whenapersoninacompanygetsbadnews,thatpersonwillhaveextraworktodo—solvingthenewproblem.Additionall
