组织行为学课件第1章.ppt

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1、Chapter1OrganizationalBehavior组织行为学Whatmanagersdo?ManagementfunctionsManagementrolesManagementskillManagementfunctionsPlanningOrganizingLeadingcontrollingManagementroles&skillsRoles:InterpersonalrolesInformationalrolesDecisionalrolesSkills:TechnicalskillsHumanski

2、llsConceptualskillsDefineorganizationalbehavior(OB)OBisafieldofstudythatinvestigatestheimpactthatindividuals,groups,andstructurehaveonbehaviorwithinorganizations,forthepurposeofapplyingsuchknowledgetowardimprovinganorganization’seffectiveness.OB是探讨个体、群体以及结构对组织内部行为

3、的影响，从而运用这些知识来实现组织行为的有效性。这里的组织包括政府组织、民间组织、工商企业、教育机构、医疗卫生机构等。DescribeprimarybehavioraldisciplinescontributingtoOBMicro(individual)PsychologyMacro(groupprocessesandorganization)SociologySocialPsychologyAnthropologyPoliticalSciencePsychologySociologySocialPsychologyA

4、nthropologyPoliticalScienceIndividualGroupOrganizationSystemStudyofOrganizationalBehaviorLearningMotivationPersonalityEmotionsTrainingIndividualdecisionmakingLeadershipeffectivenessJobsatisfactionPerformanceappraisalAttitudemeasurementJobdesignWorkstressGrou

5、pdynamicsWorkteamsCommunicationStatusPowerConflictFormalorganizationtheoryOrganizationaltechnologyOrganizationalchangeOrganizationalcultureBehavioralchangeAttitudechangeCommunicationGroupdecisionmakingGroupprocessesComparativevaluesComparativeattitudesCro

6、ss-culturalanalysisOrganizationalcultureOrganizationalenvironmentConflictIntraorganizationalpoliticsPowerBehavioralScienceContributionUnitofAnalysisOutputTowardanOBDisciplineChallengesandOpportunitiesIncreasingageoftypicalworkerMorewomenandminoritiesintheworkp

7、laceRequirementstomeetglobalcompetitionSeveredloyaltybondsbetweenemployeesandemployers3GoalsofOrganizationalBehaviorControlPredictionExplanation研究组织行为学的意义有助于加强以人为中心的管理有助于知人善任有助于改善人际关系有助于提高领导水平有助于组织变革和组织发展Casestudy:油漆厂工人为什么闹事？如果你对组织行为学有所研究，你认为你的相关知识会对改变此油漆厂的现状有何帮助？