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1、技术工程师TECHNICALENGINEER SandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING. PROFESSIONALEXPERIENCE 1998-PresentTECHNICALENGINEER mERCERINE.,Albany,NY Plan,coordinate,andexecutehardware,softwareandnetworkinstallation,configuration,maintenance,trou
2、bleshootingandrepairoperationsforservicecontractclients.SpecializeinmaintainingIBMandMacPCs,andperipheralswithemphasisonnetworkingenvironments. Developandimplementserviceschedules,systemsandprocedurestoassuredeliveryofquality,cost-efficienttechnicalser
3、vices. Quicklydiagnosecausesofsystemsfailuresandmalfunctionstoensurehighestoperatingefficiencies,reliability,andqualityperformancestandards. Respondimmediatelytoemergencysituationswithsensitivitytodeadlinesandcustomerneeds. Assistnetworkengieerswothi
4、nstallationandtrobleshootingofAppleshareandNovellsystems. Analyzeclientequipmentandoperationstodetermineservicingandsupplyneeds. Monitorandmaintaincost-effectiveinventoriesofsupplies,toolsandmaterials. Investigate,test,andimplementimprovementstoexist
5、ingprocedures. Consistentlymanagetimeandmultipletaskstomeetdeadline,establishedobjectives,andqualityperformancestandards. Fosterclearcommunicationsandmaintainexcellentstaffandclientworkingrelations.KRITELASSOCIATES,INC.,Schnectady,NY Directedandsuper
6、visedallMIS,relatedactivitiesforafinancialservicesfirmsupplyingcritical,timelyinformationtocorporateclientbase.AdminsteredDISTON'S2Novell2Xnetworks,maintainingpeakoperatingefficienclenandprovidingusertrainingforallhardwareandsoftwareapplications.Control
7、ledbudgetcostsforpurchasingandoperations. LICENSESANDCERTIFICATIONS CANDIDATEFORCERTIFIEDNETWAREENGINEER/C.N.E.*CERTIFICATIONINMACINTOSHCPU.PRINTER,ANDPOWERBOOKREPAIR*CERTIFIEDINOKIDATA&EPSONLASERANDIMPACTPRINTERS*CERTIFICATIONINHEWLETTPACKARDLASERJET
8、PRINTERS TECHNICALEXPERTISE HardwareproficienciesIBMAT,XT,PS2*MACINTOSH*HPII-IIISILASERPRINTERS,COLORPLOTTERS*OKIDATA*EPSON*DESTOCRSCANNERS*STORAGEDIMENSIONSE/OSCSIDRIVE. NetworksAPPLETALK*ETHERTALD*NOVELLNETWARE2X,3X*CABLING,
