物业项目经理工作手册范本.doc

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1、......上海XX物业管理有限公司文件编号:XX物业管理处经理操作手册2010版受控状态：文件发放号：年月日发布年月日实施专业word可编辑.......目录总则·········································································································3公司服务宗旨······························································································3公司精神

2、····································································································3公司质量方针······························································································3公司质量目标·····················································································

3、·········3公司简介···································································································4公司管理框架图···························································································5第一章职责···········································································

4、·················6第一节管理处经理职责················································································6第二节细化标准························································································6第二章人事管理·················································································

5、······8第一节员工任职（招聘）条件········································································8第二节人员招聘录用及转岗、离职··································································8第三节员工行为准则·················································································10第四节员工培训···················

6、····································································13第五节员工奖罚规定·················································································14第六节考勤管理·······················································································16第三章行政管理····························

7、·························································18第一节合同管理·······················································································18第二节对外发文管理规程············································································