客户服务人员英文简历CUSTOMER SERVICE.doc

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1、客户服务人员英文简历CUSTOMERSERVICE　　　　　　CUSTOMERSERVICEREPRESENTATIVE(Sales)　　SUMMARYOFQUALIFICATIONS　　Demonstratedabilityintheprovisionofsalessupportservices.Includesestablishmentoftheclientbase,extensivecustomerservicing,telemarketing,coldcallingandsalesterritorydevelopment.　　Consisten

2、tlymet/exceededsalesgoalsandinstitutedsalesprograms;salesincreasedfrom$8to$25million.　　Thoroughknowledgeofmanagementproduction;assuretimelyandaccuratepresentationofgoods;adeptatcoordinatingdeliveryprocesses,organizationofdeliveryschedulesandmonitoringdeliverypersonnel.　　Extensiv

3、eexperienceinfacilitatingoperationalprocedures,Respondtocustomercomplaints;resolveproblemelements;interactwithcreditdepartmenttoascertaincustomeraccountstatus.Handlesourcingofvendors,contractnegotiation,purchasing,correspondence,accountadjustmentsandinventorycontrol.　　Exceptiona

4、lcommunication/interpersonalandorganizationalskills.　　EXPERIENCE　　1989-PresentOXBRIDGE,INC.　　Interfacewithmerchandisingpersonnel,atalllevels,andprovidetechnicalinformationoncompanyproductsandservices.　　Interactwithcustomers,providingadviceintheselectionofproducts.Monitorproducti

5、ontoensurerealizationofcustomerspecifications.　　Collaboratewithcontractingmerchandisersforcontractnegotiationonsupplies.Conductextensivematerialscostingprocesses.　　Coordinatedeliveryschedulesandmonitordeliverypersonnel.　　OrganizepromotionaldemonstrationactivitiesforhomeandHewYor

6、kmarketingoffice.　　Respondtoandresolvecustomercomplaints.　　Manageofficeoperationsandproducecorrespondence.　　Controlstockandconductpurchasingprocedures.　　Assistsalesdepartmentinestablishingclientbase/salesterritories.　　EDUCATION　　1993-PresentPROPHETJUNIORCOLLEGE　　AssociateDegreeP

7、rogram　　Notice　　Backgroundsummaryaccentuatescandidate'sacquiredprofessionalskillsandimpressivetrackrecord.　　Listingrelevantcoursesaddsweighttocandidate'seducationalcredentials.