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1、CAUSALITYOFFAILURESWHENIMPLEMENTINGTHEDEMINGTHEORYOFMANAGEMENTTonyPolito,DepartmentofDecisionSciences,CollegeofBusiness,EastCarolinaUniversity,Greenville,NC2785&(252)328-6569,PolitoA@Mail.ECU.EduABSTRACTThepopulationofDemingsubjectmatterexperts(SMEs)weresurveyedinordertodeterminet
2、heirbeliefsregardingthecausesofimplementationdifficultiesandfailuresassociatedwithDemingisticprinciples.Theresultsindicateaninformalconclusionthatmanagement,especiallyseniormanagementorcorporateleadership,representthemostcommonrootcauseofsuchdifficultiesandfailures.Thisfindingis,i
3、ngeneral,inkeepingwithDeming'sposturethatthecommitmentofleadershipisrequisitetosuccessfulqualitymanagement.REVIEWOFTHELITERATUREArecentreviewoftheliteraturerevealedonlyaminimalamountofformalacademicresearchintraditionalmanagementjournalsregardingtheDemingphilosophy.Infact,onlyone"
4、slreanTofresearchinmajoracademicmanagementjournalswaslocated・A1994AcademyofManagementReviewarticlepresentsresearchthatproposesatheoreticalmodelbasedonconstructsresultingfromaDelphistudyinvolvingsevenexpertswho“hadbeeninvolvedprofessionally,and,insomecases,personallywithDeming^[11.
5、A1995DecisionSciencesarticledescribesatestingofthemodelusingpathanalysisonsurveydatacollectedfromforty-oneU・S・manufacturingplants.Statisticalsignificanceisfoundforsixoftheeightpaths
6、2
7、.A1997dissertationhypothesizedthatthecausalfactorsinthatmodelwouldcorrelatewiththeoutcomesexpecte
8、dundertheDemingphilosophy;onlyminorsupportwasfound[7].A1998articleintheJournalofOperationsManagementreplicatesthe1995study,thistimeanalyzingdatafromforty-fourItalianmanufacturingplants;fiveoftheeightpathsfoundsupport
9、8].Inadditiontotheaforementionedstreamofresearch,asmallnumberofu
10、npublisheddissertationsandacademicjournalarticleswereidentified・Incontrast,alargenumberofpractitionerarticles,magazinepiecesandpopularpressbooksthatcouldnotbeconsideredtobeacademicinnaturewereavailableTheseworkstendedtoexplainsomefacetofDcmingism,anecdoteDcmingismcaseswithpositive
11、outcomesorattempttotransfersomepa
