5、adanddifficulttogetalongwith.B.Kindandfriendlytoalltheemployees.C.Strictbuteasytogetalongwith.听第8段材料,回答第11至13题。11.Whydoesthemanmakethecall?A.Histelephonelineisdead.B.Hewantstobuyanewtelephone.C.Hewantstochangehisphonenumber.12.Whatistheman’sphonenumber?A.765-5863. B.