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ID:47503484
大小:27.21 KB
页数:8页
时间:2020-01-12
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1、..主题1:出差前期准备accommodation:bookahotelwithadequateworkingfacilities(suchasfaxmachine,internetaccess,computers)transportation:chooseaconvenient/suitablemeansoftransportation费用hotelbills,travelingexpenses,publictransportationfares,faxortelephonecharges, cliententertainmentexpenses考虑因素·culturaldiffe
2、rences:differentthoughtpatterns;workingstyle;waysofdecision-making;shoppinghabits;waysofseeingtheworld如何应对出差中的问题:·becomesensitivetotheculturaldifference·beopen-minded·respectnativeculture·considerculturaltaboos·thestaffshouldacquaintwithdifferencesinlanguage,lawsandsocialcustoms·relocatetheempl
3、oyeetoworkabroadtoexperiencedifferentworkingstyle主题2:员工培训培训内容+培训带来的好处·communicationskills+avoidmisunderstanding;gettheworkwelldone·customerservice+itiscriticaltomeetcustomers'needs;increasecustomers'satisfaction·interpersonalrelationship+enhancemutualunderstandingandtrust·computerskills+itisimp
4、ortantforconductingadministrativeandoffertasks·safetytraining+givepracticaladviceforavoidinggettinghurtword教育资料..·businessethics+customers'sloyaltyandtrusttothecompany重要性从公司发展的角度看:enhancecompanyimageincreaseproductivity从雇员的角度:·increasejobsatisfaction·boostmorale(amongemployees)·enhanceefficienc
5、iesinprocesswhichresultinfinancialgain·reduceemployeeturnover/retainemployee丨什么是turnover?点右边查看:·acquiremorepracticalskillsthatisbeneficialforthepersonaldevelopment·ensureemployeeshavegreatercommitmentintheirwork/continueeffort·ensureemployeeskeepupwiththelatestinformationformarkettrend·helpthem
6、haveaclearideaoffuturejob如何使培训有成效·Goodpreparationensureseffectivetraining·maintainapositiveenergyandattitude·fullyequippedfacilities·meetthetrainingneeds/requirements·companybudget·well-organizedmaterials如何鉴定培训是否具有成效·organizearelevanttest·toconductasurveytoparticipantstoseewhethertheyhaveanyimp
7、rovementintheworkperformance·whetherthetrainingaddresstheissues/solveproblems主题3:激励员工留住员工word教育资料..措施:(具体措施+好处)·offerfinancialbenefits/bonus·effectivetraining·providecozy/comfortableworkingenvironment+feelatease/increaseefficiency
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