BEC口语常考话题

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1、文档主题1：出差前期准备accommodation：bookahotelwithadequateworkingfacilities（suchasfaxmachine,internetaccess,computers）transportation：chooseaconvenient/suitablemeansoftransportation费用hotelbills,travelingexpenses,publictransportationfares,faxortelephonecharges, cliententertainmentexpens

2、es考虑因素·culturaldifferences：differentthoughtpatterns；workingstyle；waysofdecision-making；shoppinghabits；waysofseeingtheworld如何应对出差中的问题:·becomesensitivetotheculturaldifference·beopen-minded·respectnativeculture·considerculturaltaboos·thestaffshouldacquaintwithdifferencesinlangu

3、age,lawsandsocialcustoms·relocatetheemployeetoworkabroadtoexperiencedifferentworkingstyle主题2：员工培训培训内容+培训带来的好处·communicationskills+avoidmisunderstanding；gettheworkwelldone·customerservice+itiscriticaltomeetcustomers'needs；increasecustomers'satisfaction·interpersonalrelationsh

4、ip+enhancemutualunderstandingandtrust·computerskills+itisimportantforconductingadministrativeandoffertasks·safetytraining+givepracticaladviceforavoidinggettinghurt文档·businessethics+customers'sloyaltyandtrusttothecompany重要性从公司发展的角度看：enhancecompanyimageincreaseproductivity从雇员的

5、角度：·increasejobsatisfaction·boostmorale（amongemployees）·enhanceefficienciesinprocesswhichresultinfinancialgain·reduceemployeeturnover/retainemployee丨什么是turnover？点右边查看：·acquiremorepracticalskillsthatisbeneficialforthepersonaldevelopment·ensureemployeeshavegreatercommitmentint

6、heirwork/continueeffort·ensureemployeeskeepupwiththelatestinformationformarkettrend·helpthemhaveaclearideaoffuturejob如何使培训有成效·Goodpreparationensureseffectivetraining·maintainapositiveenergyandattitude·fullyequippedfacilities·meetthetrainingneeds/requirements·companybudget·we

7、ll-organizedmaterials如何鉴定培训是否具有成效·organizearelevanttest·toconductasurveytoparticipantstoseewhethertheyhaveanyimprovementintheworkperformance·whetherthetrainingaddresstheissues/solveproblems主题3：激励员工留住员工措施：（具体措施+好处）文档·offerfinancialbenefits/bonus·effectivetraining·providecozy/

8、comfortableworkingenvironment+feelatease/increaseefficiency·paidholiday·pro