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1、1.Whatarethefourbasicpersonalitytypes,eachofwhichexperiencestimeinauniquewaythataffectstheircommunicationwithothers?•Thethinkingtypes:planning,logicallyplottingissuesoutthroughtime/discoveringprinciplesandprocessesforaproblem.•Thefeelingtypes:viewingthepresentthroughpastexperience
2、s/andthisstrongassociationwiththepastmakeschangedifficult.•Thesensationtypes:perceivingtimemainlyintermsofthepresent,moreaction-oriented/theyareparticularcompetentindealingwithcrisesandmakingimmediatedecisions.•Theintuitivetypes谨慎:viewingtimeprimarilyintermsofthefuture/theyfeelthe
3、ymustchangetheworldtorealizetheirvisionsofthefuture.2.Whatisverbalcommunication?Whatisnon-verbalcommunication?Verbalcommunication:"Communicationwiththeuseofwords."Non-verbalcommunication:"Communicationwithouttheuseofwords."ComparingverbalandnonverbalcommunicationImportantdifferenc
4、esbetweenverbalandnonverbalcommunication:•Verbal：structured,linguisticandclear•Nonverbal：unstructured,nonlinguisticandambiguous.•Verbal:conscious,discontinuous,acquiredandcontrollable•Non-verbal:subconscious,continuous,naturalanduncontrollable3.Whatistherelationshipbetweenvalueand
5、culture?4.Whatistheimportanceofappropriateetiquetteandprotocolininterculturalbusinesscommunication?etiquette&protocol:qualityofexcellence,details,employment,qualityoflife,negotiation,companyimageandreputation,success,profit,career,manner.(toincreasethequalityoflifeintheworkplace,t
6、ocontributetooptimumemployeemorality,toestablishthecompanyimage,toplayamajorroleingeneratingprofit.)The"rules"ofetiquettearebasedon:Consideration,Commonsense,Recognitionoftheusualandthesocialcustomsandmoresofthesocietyinwhichweliveorwork.Note:Therecognitionofparticularcustomsispar
7、ticularlytroublesomeintheinterculturalcommunication.Actionsbasedongoodwillalonecanbemisinterpretedashostileordemeaning.5.Whatistherelationshipbetweenlanguageandculture?1)Theinfluenceofcultureonlanguage
1.Languageasareflectionoftheenvironment
4InChinese,onlyonewordfor骆驼.
InArabic,o
8、ver400wordsforavarietyof骆驼.
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