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1、1.Whatarethefourbasicpersonalitytypes,eachofwhichexperiencestimeinauniquewaythataffectstheircommunicationwithothers?•Thethinkingtypes:planning,logicallyplottingissuesoutthroughtime/discoveringprinciplesandprocessesforaproblem.•Thefeelingtypes:viewingthepresentth
2、roughpastexperiences/andthisstrongassociationwiththepastmakeschangedifficult.•Thesensationtypes:perceivingtimemainlyintermsofthepresent,moreaction-oriented/theyareparticularcompetentindealingwithcrisesandmakingimmediatedecisions.•Theintuitivetypes谨慎:viewingtimep
3、rimarilyintermsofthefuture/theyfeeltheymustchangetheworldtorealizetheirvisionsofthefuture.2.Whatisverbalcommunication?Whatisnon-verbalcommunication?Verbalcommunication:"Communicationwiththeuseofwords."Non-verbalcommunication:"Communicationwithouttheuseofwords."C
4、omparingverbalandnonverbalcommunicationImportantdifferencesbetweenverbalandnonverbalcommunication:•Verbal:structured,linguisticandclear•Nonverbal:unstructured,nonlinguisticandambiguous.•Verbal:conscious,discontinuous,acquiredandcontrollable•Non-verbal:subconscio
5、us,continuous,naturalanduncontrollable3.Whatistherelationshipbetweenvalueandculture?4.Whatistheimportanceofappropriateetiquetteandprotocolininterculturalbusinesscommunication?etiquette&protocol:qualityofexcellence,details,employment,qualityoflife,negotiation,com
6、panyimageandreputation,success,profit,career,manner.(toincreasethequalityoflifeintheworkplace,tocontributetooptimumemployeemorality,toestablishthecompanyimage,toplayamajorroleingeneratingprofit.)The"rules"ofetiquettearebasedon:Consideration,Commonsense,Recogniti
7、onoftheusualandthesocialcustomsandmoresofthesocietyinwhichweliveorwork.Note:Therecognitionofparticularcustomsisparticularlytroublesomeintheinterculturalcommunication.Actionsbasedongoodwillalonecanbemisinterpretedashostileordemeaning.5.Whatistherelationshipbetwee
8、nlanguageandculture?1)Theinfluenceofcultureonlanguage
1.Languageasareflectionoftheenvironment
4InChinese,onlyonewordfor骆驼.
InArabic,over400wordsforavarietyof骆驼.
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