战略咨询工具和管理理论大全

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1、SWOT分析模型..........................................................................................................................3SCOR模型.........................................................................................................................

2、.........7SFO模型...................................................................................................................................14SCP分析模型(Structure-Conduct-PerformanceModel，结构-行为-绩效模型).................................16安索夫矩阵................

3、................................................................................................................18三维商业定义（ThreeDimensionalBusinessDefinition）..............................................................20ADL矩阵.................................

4、..................................................................................................22安迪·格鲁夫的六力分析模型....................................................................................................24标杆分析.......................................

5、.............................................................................................25SERVQUAL模型.......................................................................................................................28鱼骨图(Cause&Effect/FishboneDiagram

6、)....................................................................................30头脑风暴法................................................................................................................................32PDCA循环..............................

7、..................................................................................................36帕累托法则(ParetoPrinciple,80/20法则).......................................................................................39SMART原则................................

8、..............................................................................................40ABC分类法(ActivityBasedClassification)...............................................................