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1、Unit9CheckOutTeachingProcedure2.TheProcedureofCheckingout1.Preparation3.OralPractice4.AssignmentPart1PreparationBillCashCreditcardTraveler’scheckBackgroundInformationSomeWordsaboutCreditCard信用卡的种类:affinitycard认同卡platinumcard白金卡studentcard学生卡preferredcard/goldcard金卡valuecard储值卡classiccard普卡Backgr
2、oundInformation兑换(exchange)旅行支票时,顾客首先要出示身份证(meansofidentification),如护照､驾驶执照等｡然后顾客要在他所要兑换的支票上签名(signature),以供银行出纳员核实｡顾客在本国银行购买银行支票时得在支票上签名,兑换时还要签,以证明笔迹｡兑换时出纳员还可以问“Howwouldyoulikeit?”(您要换成零钱还是整钱?)顾客可以回答“Inbig/smallnotes,please”(请换成整钱/零钱｡)Whencheckingoutattheendofhisstay,theguestshouldsettlehisbill
3、.Asmosthotelbillsarecomputerizedtoday,theprocedureshouldbeaccomplishedveryquicklyandsmoothly.Theguestusuallyhaspaidareservationdeposit.Ifhehas,thecashiershouldtaketheamountofhisdepositoutofthebill.Iftheguestsettleshisaccountintraveler'scheck,makesurethathecountersignsthecheckinfrontofyou.Youshou
4、ldremindtheguesttoreturnhisroomkeytothereceptionbeforeheleavesthehotel.Part2TheProcedureofCheckOut1.Confirmingthedeparturedateandtime.2.Checkingtheroomserviceandextraserviceforthedeparturedate.3.Showingandexplainingthebillfortheguests.4.Askingaboutthewayofpayment.Paymentincashincreditcardintrave
5、ler’scheckdollarsExchangecurrencyVocabularyimpressDialogue1C:Goodafternoon,sir.CanIhelpyou?S:I’dliketochangesomeUSdollarsandI’dliketoknowtoday’sexchangerate.C:Accordingtotoday’sexchangerate,everyUSdollarincashisequivalentto6.8Yuan,RMB.Howmuchwouldyouliketochange,sir?S:Well,I’llchangeonehundredan
6、dhere’sthemoney.C:Pleasefillinthisexchangememo,yourpassportnumberandthetotalsum,andpleasesignyournamehere.S:Allright.C:thankyou.You’llhaveitrightaway.ForeignCurrencyExchange(C=CashierS=Mr.Smith)Dialogue1S:OK.Willyoupleasegivemesomeone-yuannotes?Ineedsomesmallchange.C:Allright.(…changingthemoney…
7、)C:Mr.Smith,hereitis.Pleasehaveacheckandkeeptheexchangememo.YoucangototheBankofChinaortheairportexchangeofficetochangetheleftmoneybackintodollarsbyshowingthememo.S:Oh,yes,youaresokind.Thanksalot.C:Youarewelcome.ForeignCurren
