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1、毕业论文(2011届)餐饮绿色营销策略研究摘要“绿色餐饮”不仅仅要求食物本身的天然与营养,还要求食物的生产和消费过程的绿色环保,是一种以提供保障消费者短期、长期和后代健康的产品为核心,在生产、服务、消费过程中以环保、节约为指导思想的食品制造和消费的一系列服务过程。绿色餐饮是中国餐饮发展到现在的新要求,也是消费者对自身权益的争取的必然结果。“有意思”品牌自1999年创立以来,公司秉持诚信待客的服务宗旨,坚持“有您、有我、有意思”的经营理念,努力拓展华东各省区域市场。其所坚持的复合式休闲餐饮经营模式已得到了广大消费
2、者的认同,并已俨然成为了时尚、流行的标志。然而,和众多餐饮服务业一样,它同样存在着发展危机。本文希望通过对“有意思”餐饮的绿色营销现状进行深入的研究,在相关理论的基础上,结合“有意思”的实际情况,分析其存在的危机及改进的空间,找到适合该品牌的绿色营销策略,建立起以绿色技术、绿色市场和绿色经济为基础的对人类的生态关注给予回应的一种经营方式。关键词:绿色营销;餐饮;消费者;“有意思”22Abstract"Greenfood"requiresmorethanthefooditselfnaturalandnutriti
3、on,alsorequiresthatfoodproductionandconsumption.Theprocessofgreenenvironmentalprotectionisakindofproductsasthecore,toprovidesafeguardconsumershort-termandlong-termandoffspringandhealthy.Inproduction,services,consumerprocesswithenvironmentalprotection,saveast
4、heguidingideologyoffoodproductionandconsumptionofaseriesofserviceprocess.GreenfoodisChina'scateringtothenewrequests,alsonowfortheirownrightsandinterestsofconsumeroftheinevitableresult."Interesting"brandwasfoundedin1999.Sinceitsestablishment,thecompanyadheret
5、othetrustworthinessentertainguestservicetenet,insiston"haveyou,I,interesting"businessphilosophy,andstrivetoexpandeastChinaprovincesregionalmarket.Itpersistsinthebusinessmodelofacomplexleisurecateringalreadyobtainedthegeneralapprobationoftheconsumers,andalrea
6、dyhasbecomeafashionable,popularsymbol.However,likenumerouscateringservices,italsoexistsasthedevelopmentcrisis.Thispaperhopetoin-depthstudying"Interesting"bythegreenmarketingfoodsituation,onthebasisoftherelatedtheory,combinedwiththeactualsituationof"Interesti
7、ng",analyzesitsexistingcrisisandtheroomforimprovement.Inordertofindasuitablethisbrandofgreenmarketingstrategy,establishwithgreentechnology,greenmarketandgreeneconomybasedonhumanresponsetotheecologicalconcernamodeofoperation.Keywords:GreenMarketing;Catering;C
8、onsumer;"Interesting"22目录1绿色营销概论11.1绿色营销的含义11.2绿色营销的兴起21.3绿色营销的特点31.3.1综合性特点31.3.2统一性特点31.3.3无差别性特点41.3.4双向性特点42我国餐饮业绿色营销现状52.1绿色营销在餐饮业的实施背景52.2我国餐饮业绿色营销的实践及凸现的问题52.2.1我国餐饮业绿色营销的实践52.2.2我国餐饮业绿色营