影院服务英语培训

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1、影院服务英语卖品：Salesroom1.欢迎并询问需求:Goodmorning/afternoon/evening，sir/miss.MayIhelpyou?/whatcanIdoforyou?2.卖品词汇Popcorn爆米花coffee咖啡milktea奶茶coke可乐mineralwater矿泉水coco/coconutwater椰子水icecream雪糕potatochips薯片chocolate巧克力lemontea柠檬茶Acupofcoke/coffee/milktea/mineralwater一杯Abuc

2、ketofpopcorn一桶爆米花Doublesetmenu双人套餐bigsetmenu35大套餐smallsetmenu30小套餐3.价格顾客常用句式：⑴表达需求①Iwant+一个名词Iwantacoke。②Howmuchisthecoke/popcorn/doublesetmenu?⑶HowmuchIshouldpayforthesethings？/alltogether/intotal回答：(1)Thecokeiseightyuan/Thepopcorn/Thedoublesetmenuis30yuan。(2)

3、Alltogether/intotal,theyare16/25/30/35yuan.4.套餐推销Wouldyouliketoadoublesetmenu，30yuan。Thedoublesetmenuincludesabucketofpopcornandtwodrinks，thedrinkscanbemineralwater，coffee，milkteaandcoke.要不要来个30元的套餐呢？套餐包含一桶爆米花还有两份饮料，饮料可以是矿泉水，咖啡，奶茶和可乐。Andthebiggeronesetmenuis35y

4、uanandthepopcornisbigger.35元大套餐有个加大的爆米花5.告知顾客订单价钱：Sir/miss,yourorderis30yuan.6.卖品呈递：Hereareyourpopcornandtwodirnks./hereyouare.7.找零：Ok,hereisthechange，30yuan.8.送别致谢:Haveanicedayandenjoythemovie,thankyou.场务Ticketentrance1.欢迎Goodmorning/afternoon/evening，sir/miss

5、.2.检票MayIseeyourticket，please?3.指引RoomNo.1,2,3,4,5几号厅keepgoing/gostraight直走turnleft左转turnright右转thisway这边走overthere在那边thetoiletisoverthere.洗手间在那边。4.眼镜购买沟通事宜Fromlastyear,wehavestoppedprovidingtheThree-Dglassesforthecustomersforfree.IfyouneedtobuytheThree-Dglasse

6、s,youcangototheboxingofficetobuythatandonepairoftheglassesis5yuan,thankforyourunderstanding.从去年开始，影城不再免费提供3D眼镜，有需要的话，可以到前台购买，5元一副，感谢您的理解。票房Boxingoffice1.欢迎并询问需求:Goodmorning/afternoon/evening，sir/miss.MayIhelpyou?/whatcanIdoforyou?有什么可以帮到您？Whatmoviedoyouwanttowa

7、tch/see?Hereisthemovieshowtime.您要看什么电影呢？这是电影场次信息。2.影片类型Actionmovie动作电影sciencefictionmovie科幻电影historicalmovie历史故事片Horrormovie恐怖片comedymovie喜剧片cartoonmovie动画片youthmovie青春片Documentarymovie纪录片3.影片介绍IttellsastoryaboutAbetweenB固定句式，这讲述了....的故事4.选座Pleaseselectyourseat

8、.Thisisthescreenandtheseatsthathavenumbersareavailables.请选座，银幕在这边，有数字的座位可以选。Wouldyouliketothethirdrow?第三排可以吗？Row基数词+number基数词几排几座suchas：rowfivenumbersix五排六座rowsevennumberthr