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1、1.Purpose目的ToensuretheeffectiveandcontinuousrealizationofcorporatemanagementobjectivesandKPIthroughtheformulationofcorporatemanagementobjectivesandKPI,andtheuseofoneormoreeffectivesystemmanagementsolutions.通过制订公司管理目标和KPI,并运用一个或多个有效的体系管理方案，确保公司管理目标和KPI有效和持续地实现。2.Sc
2、ope适用范围Thisprocedureisapplicabletothemanagementobjectives,KPIandformulationoftheimplementationplan,modificationandperformaneereview.本程序适用于管理目标、KPI及实现方案的制订、修改与绩效评审。3.Definition定义3.1KPI:KeyPerformanceIndicator关键绩效指标3.2Implementationplan:measures,projects,andimprovem
3、entsforrealizingtheobjectivesandKPI,whichneedstobeclarified.实现方案：用于目标和KPI达成的应对措施、项目、改进方案，需明确。4.Responsibilities职责4.1TheGeneralManagerisresponsibleforformulatingthecompany'smanagementobjectivesandKPI.总经理负责制定公司的管理目标和KPIo4.2EachdepartmentisresponsibleforKPIofthecorre
4、spondingfunctions,process,andmaking,statistics,analysisandimprovementoftheimplementationplans.各部门负责相应职能、过程的KPI及实现方案的制定、统计、分析和改进。4.3Thegeneralmanagerisresponsibleforapprovalofobjectives,KPIandplan.总经理负责目标、KPI和方案的批准。4.4Thequalitydepartmentisresponsibleforthesummarya
5、ndimplementationoftheobjectives,KPIandplan.质量部门负责目标、KPI及方案的汇总和执行的监督。5.Processandrequirements过程及要求5.1FormulationofobjectivesandKPI目标和KPI的制定1.1.1TheGeneralManagerisresponsibleforformulatingthecompany'smanagementobjectivesandKPIandevaluationmethods.总经理负责制定公司的管理目标、KPI
6、及评价方法。1.1.2TheQualityDepartmentorganizesvariousdepartmentstodecomposeandexpandaccordingtotheCompany*smanagementobjectivesandKPIs,andestablishKPIintheirrespectivedepartments,andsummarizeitintothe[ObjectiveandKPImanagementschedules].质量部组织各部门根据公司管理目标和KPI进行分解和展开，建立各自部
7、门的KPI,汇总到【目标和KPIs管理一览表】。1.1.3Wheneverpossible,objectivesandKPIshouldbemeasurableandconsistentwiththearchitectureapproach,andshouldineludeacommitmenttocontinuouslyimproveandcomplywithapplicablelaws,regulatoryrequirementsandotherrequirementstowhichtheorganizationsho
8、uldcomply.只要有可能，就应使目标和KPI可测量，且应与体系方针相一致，并包括持续改进和遵守适用的法律、法规要求及组织应遵守的其他要求的承诺。1.1.4InestablishingandreviewingobjectivesandKPI,legal,regulatoryandothercompl
