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页数:20页
时间:2019-10-13
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1、绩效管理复习重点(全卷中文答题不超过20分)一、Trueorfalsestatements(10®,15points)二、Multiplechoices(10题,20points)三、Keyconceptsinterpretation(5题,20points)Performancemanagementisacontinuousprocessofidentifyingmeasuring・anddevelopingtheperformanceofindividualsandteamsandaligning
2、Krtbrmancewiththestrategic
3、goalsoftheorganizalion.Performanceappraisal(绩效考核〉is(hesystematicdescriptionofanemployeeslrengihsandweaknesses.Performanceisaboutbehaviororwhatemployeesdo.andnotaboutwhatemployeesproduceortheoutcomesofiheirwork.Performancemeasurement:(指采川科学的考评方法,对已实施行为的效率或效力进行量化,对其成绩效果进行科学的测评的过程)
4、Personaldevelopmentplans:astructuredandsupportedprocessundertakenbyanindividualtoreflectupontheirownlearning,performaneeand/orachievementandtoplanfortheirpersonal,educationalandcareerdevelopment・W:绩效管理冃的的含义、薪酬主要形式的含义、强制分布法与图等级分布法的含义!1!Essayquestions(3题,20points)五、Casestudy(25poin
5、ts)1>Differencesbetweenperformancemanagementandperformanceappraisal(绩效管理与绩效考核的区别)•绩效考核是绩效管理过程的一部分。•performaneeappraisaldoesnotusuallyineludestrategicbusinessconsiderations.•performaneeappraisalsystemsusuallydonotineludeextensiveandongoingfeedbackthatanemployeecanusetoimprovehisor
6、herperformaneeinthefuture.•performaneeappraisalistypicallyaonce-a-yeareventwhereasperformaneemanagementisayear-roundwayofmanagingbusinessTable1PerformanceappraisalcomparedwithperformancemanagementPerformanceappraisalPerformancemanagementTop-downassessmentJointprocessthroughdialog
7、ueAnnualappraisalmeetingContinuousreviewwithoneormorefonnalreviewsUseofratingsRatingslesscommonMonolithicsystemFlexibleprocessFocusonquantifiedobjectivesFocusonvaluesandbehaviorsaswellasobjectivesOftenlinkedtopayLesslikelytobeadirectlinktopayBureaucratic-complexDocumentatiQnkeptt
8、oaminimumDrivenbytheA*‘—HRdMronwitDrivenbylinemanagers272、Correlation(关联)betweenperformanceandcompensationExpectationTheory-effortsperformance:个人相信通过一定努力会带来一定绩效的可能性。-performancemotivation:个人相信一定水平的绩效会带來所希望的报酬。-motivation——goal:报酬满足个人FI标或需耍的程度,以及这些潜在的报酬对个人的吸引力。EquityTheory•frameso
9、freferenee:others,institutionandself・他人包
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