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1、LessonOneDialogA・SmilingwelcomeReceivingGuestsScene:TheSmiths(G)emergefromalift.Afloorattendant(FA)meetstheminthecorridor.FA:(smiling)Goodmorning,sirandmadam・MayIshowyoutoyourroom?G:Yes,please・Hereisourroomkey・FA:Pleasecomethisway・(afterawhile)Hereweare・Aft
2、eryou,sirandmadam・(TheFAopensthedoor,theyentertheroom.)G:Thankyou.Whenwillourbaggagearrive?FA:Thebellmanwilltakeitupsoon.G:Verywell.(Thebellmancomeswiththebaggageandknocksatthedoor.)B:MayIcomein?Yourbaggageishere・G:(openingthedoor)Oh,good・Comein,please.B:Fou
3、rpiecesaltogether,Isthatcorrect?G:Yes,thankyou.B:Youarewelcome.DialogB.HospitalityServiceScene:TheSmiths(G)havejustcheckedin.Theyarenowintheirroom・FA:(knockingatthedoor)Housekeeping.MayIcomein?G:Yes,comein,please.FA:Hereisteaandsomefreshtowelsforyou・G:Oh,wel
4、ikeChinesetea.Couldyoutellmethetime?WehavejustcomefromSanFrancisco・FA:Ifstwoo,clockintheafternoon.G:WeleftSanFranciscoat9:00p.m.onthe21standnowitisthe23rdwhy?FA:Timeisthesamethroughoutthewholechins,buttimehereis16hoursaheadofWestCoastTimeinyourcountry・Soifsn
5、ow10p.m.ofthepreviousdayinSanFrancisco・G:NowonderIfeelsosleepy・FA:Haveagoodsleepandyouwillfeelbettertomorrow・G:Thankyou.FA:Ihopeyou'llsoongetusedtothetimedifference.Good-bye.G:Good-bye.LessonTwoChamberServiceDialogA.MakinguptheRoomScene:Theroomattendant(RA)c
6、oniestoMr.Blacks(G)roomwithatrolleyatabout11:30a.m.RA:(knockingatthedoor)Housekeeping.MayIcomein?G:Comein,please・RA:Pmsorrytointerruptyou,sir.MayIdoyourroomnow?G:Well・Somefriendsarecomingtoseeme.Canyoufinishitinhalfanhour?RA:Ofcourse,sir.G:I,mjustabouttogodo
7、wnformylunch・Butbeforeyouleave,wouldyougetmeaflaskofhotwater?RA:Tilgetyouonerightaway.G:Thankyou.Iwonderwhyyoudidn5tmakeupmyroomearlierinthepasttwodays・RA:Sorry,sir.Wealwaysdothecheck-outroomsfirst,unlessthereisarequest・G:Thecheck-outrooms?Whatarethey?RA:Eve
8、rydaymanyguestscheckoutandleavethehotel.Theroomstheystayedinarecalledcheck-outrooms・WehavetogettheseroomsreadyforsalebytheFrontOffice・G:Canyoumakeupmyroomearliertomorrow?Iwanttodosomepaperworkin