卡夫公司内部导师制

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1、“THEMANYFACESOFMENTORING”StephanieSmithSeniorDirector,HumanResourcesOctober16,2001ABOUTKRAFTFOODSLargestFoodCompanyintheU.S.;SecondLargestintheWorldGlobalPresencein140Countrieswith117,000EmployeesGlobalLeaderin11ProductCategoriesMarketShareLeaderin21of25U.S.FoodCategoriesOurProductsare

2、Foundin99%ofallU.S.HouseholdsBehindourBrandsandServices,itisourPeopleWhoMakeusWhatWeAreEmployeeGrowthisSustainedThroughaFirmandAbidingOrganizationalCommitmenttoEmployeeDevelopmentEmployeeDevelopmentisBasedonaSetofGuidingPrinciplesandaWideArrayofSupportingProgramsandToolsGuidingPrincipl

3、esInvolveemployeesintheircareerdevelopment,andinhelpingotherstogrowProvidedevelopmentonacareer-long,company-widebasisDeveloppeoplebasedoncompany-widestandardsUnderstandanemployee’scapabilitiesandaspirationsUtilizejobassignmentstodriveemployeebusinessandgrowthProvidefeedbackandrewardsto

4、reinforceperformanceanddevelopmentHoldmanagersaccountableforthevitality,diversityandleadershipdepthofemployeesRealizethatemployeesneedchangeovertimeSupportingProgramsandToolsOrientationprogramstogetemployeesofftoagoodstartPerformanceanddevelopmentfeedbackforeveryoneProfessionalcoursest

5、osupplementon-the-jobexperiencesFormalandinformalmentoringprogramsCustomtrainingprogramsforcareerstagesEducationalassistanceforexternalcourseworkDiversitycouncilsponsoredcareerdevelopmenteventsTopicalsummitsonemergingbusinesstrendsandinitiativesCommunityoutreachandvolunteeropportunitie

6、sEasyintranetaccesstodevelopmentandcareermanagementinformationandtoolsTheEvolutionofMentoringHistorically,arelationshipbetweenaseasonedexecutiveandanaive,juniorrecruitandreservedsolelyforprivilegedwhitecollarworkersandprincipallywhitemalesEventually,becameatoolofAffirmativeAction:women

7、andminoritiesreceivedmentorstoexpeditetheirroutethroughglassceilings,establishednetworksCurrently,“theactofhelpingotherstolearn”,develop,andsucceedinanorganizationMentoringhasbeenbroadenedinrecognitionofthefactthat“learning”isthecriticalsurvivalskillinaneraofconstantorganizationalcha