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1、GuidetoWritingStandardOperatingProceduresContents•WhyWriteStandardOperatingProcedures(SOP)?•TenReasonsforWritinganSOP•WhatisanSOP?•WhattoIncludeinanSOP•WritingaShort-formSOP•WritingSOPsforUsebyMoreThanOnePerson•Ten(More)ReasonsforWritinganSOP•TenTipstoKeepinMindWh
2、enWritingSOPsWhyWriteStandardOperatingProceduresAnSOPisasetofinstructionsorstepssomeonefollowstocompleteajobsafely,withnoadverseimpactontheenvironment(andwhichmeetscompliancestandards),andinawaythatmaximizesoperationalandproductionrequirements.WriteSOPsforanyproce
3、ssesanindividualorgroupperforms:unloadingrawmaterials,manufacturingproducts,shuttingdownanoperation,repairingafaultyelectricalcircuit,workingwithpatientsinahospital,workinginfoodservice,performingactivitiesinafirehouse,andthousandsofotherworkplaceactivities.(Thisi
4、swrittenasifapplicabletoindustry,butanyoneinanyworkplacecanadapttheideaseasily.Pleasedoso.)Formanyyears,QualityAssurancepeopleatlargecompanieshavebeenwritingoperatingguidelinesorprocedures,calledStandardOperatingProcedures(SOPs)tohelpworkersproducequalityproductst
5、hathelpthecompanycompeteinthemarketplace.ForanideaofhowlittleemphasisisplacedonSOPsinyourworkplace,considerwhowritesthem.Inmanycompanies,SOPsarewrittenbypeoplewhodesignor"engineer"manufacturing,and,sometimes,environmentalcontrolprocessesbutwhohavenoexperiencewiths
6、afetyandhealth.SOPsalsoarewrittenbypeoplewhosuperviseactivitiessuchasloading,unloadingandtransferringmaterials;maintenance;operatingvehicles,cranesandsimilarmachinery;mixingorproducingchemicalsubstances;performingaudits;andsoon.Lackingaclearunderstandingofanoperat
7、ion,thesepeoplecanmakemistakeswhenwritingSOPsnomatterhowhardtheytry.Insomecompanies,whentechniciansandsupervisorsdon'thavetimetowriteSOPs,theyhirestudentsummerinternstowritethem.Hiringsuchhelpisbetterthannothing,butlackofexperiencemakesthissolutionanobviouserror.I
8、nsomerarecases,companiesaskworkerstowriteSOPs,howeverworkersrarelyhavethecomprehensiveknowledgeneededtowriteagoodSOP.Theyneedhelp.Intheend,nomatterwhowr