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1、英语电话交流用语Answeringthephone·Hello?(informal)·ThankyouforcallingBoyzAutobody.Jodyspeaking.HowcanIhelpyou?·Doctor'soffice.Introducingyourself·HeyGeorge.It'sLisacalling.(informal)·Hello,thisisJulieMadisoncalling.·Hi,it'sGerryfromthedentist'sofficehere.·Thisisshe.*·Speaking.**Theperson
2、answeringsaysthisifthecallerdoesnotrecognizetheirvoice.Askingtospeakwithsomeone·IsFredin?(informal)·IsJacksonthere,please?(informal)·CanItalktoyoursister?(informal)·MayIspeakwithMr.Green,please?·Wouldthedoctorbein/available?Connectingsomeone·Justasec.I'llgethim.(informal)·Hangono
3、nesecond.(informal)·PleaseholdandI'llputyouthroughtohisoffice.·Onemomentplease.·Allofouroperatorsarebusyatthistime.Pleaseholdforthenextavailableperson.Makingspecialrequests·Couldyoupleaserepeatthat?·Wouldyoumindspellingthatforme?·Couldyouspeakupalittleplease?·Canyouspeakalittlesl
4、owerplease.MyEnglishisn'tverystrong.·Canyoucallmeback?Ithinkwehaveabadconnection.·Canyoupleaseholdforaminute?Ihaveanothercall.Takingamessageforsomeone·Sammy'snotin.Who'sthis?(informal)·I'msorry,Lisa'snothereatthemoment.CanIaskwho'scalling?·I'mafraidhe'ssteppedout.Wouldyouliketole
5、aveamessage?·He'sonlunchrightnow.Who'scallingplease?·He'sbusyrightnow.Canyoucallagainlater?·I'lllethimknowyoucalled.·I'llmakesureshegetsthemessage.Leavingamessagewithsomeone·Yes,canyoutellhimhiswifecalled,please.·No,that'sokay,I'llcallbacklater.·Yes,it'sJamesfromCompInc.here.When
6、doyouexpectherbackintheoffice?·Thanks,couldyouaskhimtocallBrianwhenhegetsin?·Doyouhaveapenhandy.Idon'tthinkhehasmynumber.·Thanks.Mynumberis222-3456,extension12.Confirminginformation·Okay,I'vegotitalldown.·Letmerepeatthatjusttomakesure.·Didyousay555CharlesSt.?·YousaidyournamewasJo
7、hn,right?·I'llmakesurehegetsthemessage.Listeningtoanansweringmachine·Hello.You'vereached222-6789.Pleaseleaveadetailedmessageafterthebeep.Thankyou.·Hi,thisisElizabeth.I'msorryI'mnotavailabletotakeyourcallatthistime.LeavemeamessageandI'llgetbacktoyouassoonasIcan.·Thankyouforcalling
8、Dr.Mindin'soffice.Ourhoursare9am-5pm,Mon
