供应商质量管理1

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1、1供应商质量管理SupplierQualityManagementJoeDeSimone美国质量协会洛杉矶分会副主席林海零缺陷管理中国研究院战略总监2供应商质量管理SupplierQualityManagementJoeDeSimone美国质量协会洛杉矶分会副主席林海零缺陷管理中国研究院战略总监GoalsforthisCourse本课程的目的UnderstandSupplyChainManagement理解供应链管理ApplynewtechniquestodrivechangeinyourSupplybase应用现代科技推进供货渠道革新Drive

2、downthecostsofSupplierinefficiency降低由低效供应商引起的支出DevelopanenvironmenttoListentotheVoiceoftheCustomer创造倾听客户需求的环境DevelopJust-In-TimeProcurement发展及时采购BeabletoconducteffectivesupplierSurveysandAudits能实施有效的供应商调查和审核ApplySupplierRatingstrategiesandmonitorsuppliers应用供应商评分战略并对供应商进行监管Bea

3、bletodevelopstrategicpartnershipswithsuppliers有能力与供应商发展战略伙伴关系UnderstandBasicPrinciplesofSupplierCertification理解供应商证书的基本原则ApplySixSigmaTechniquesjointlywithsuppliers与供应商一起应用6西格玛技术Beabletoevaluatethesupplier’sproductwhileminimizingrisks有能力评估供应商提供的产品，同时将风险降至最低34MaterialsandServi

4、cesmustbeobtainedinaneconomicmanner必须以经济的方式获取材料和服务Thiscoursewillhelpyoubuild,furtherDevelopormanageaneffectiveSupplierQualityInitiativethatreducescosts,timeDelays,andCustomerdissatisfactionfromWithinthesupplierchain本课程将帮助您建立并发展和管理供应商系统，从供应链内部降低成本，提高效率及客户满意度WhySQM?为何要SQM5OurCu

5、stomers客户OurCompany企业OurSuppliers供应商OneTeamCommittedtoExcellence承诺追求卓越的一个团队6ALIGNINGTHEFOCUS焦点集中PlannedJourney规划(Letsdoit)采取行动(Future)将来UnalignedProjects杂乱的项目(Now)现在StrategicDirection战略指导OurSuppliers供应商TacticalDirection战术指导Focus=Customer=Us=OurSuppliers焦点=用户=我们公司=供应商OurCompan

6、y企业OurCustomers用户WhatDoesQualityMean?质量意味着什么？“Thetotalityoffeaturesandcharacteristicsofaproductorservicethatbearonitsabilitytosatisfygivenneeds”“质量指的是产品或服务所具备的与满足特定需求相关的所有特色或特点。”AmericanSocietyForQuality(ASQ)Inarestaurant,theamountweleaveasatipisadirectreflectionoftheservicew

7、ehavereceived在餐馆，食客所付小费数量直接反映他/她所享受到的服务的水平。Satisfyagivenneedcanincludethequantity,priceorpurityofsomething满足一个既定要求可能涉及到数量、价格或纯度7TheChangingRoleofPurchasing采购部门职能的转换8ProcurementQualitybeganwhenEliWhitneydevelopedtheconceptofinterchangeability采购质量起源于ELIWHITNEY提出的可交换性概念Aspartcom

8、plexityincreased,sodidtheneedforQuality对质量的需求随零部件复杂程度的提高而提高Purchasin