Inmates Are Running the Asylum

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1、ThisdocumentiscreatedwiththeunregisteredversionofCHM2PDFPilotTableofContentsIndexInmatesAreRunningtheAsylum,The:WhyHigh-TechProductsDriveUsCrazyandHowtoRestoretheSanityByAlanCooperPublisher:SamsPublishingPubDate:February24,2004ISBN:0-672-32614-0Pages:288Slots:1.0Imagine,ataterrifyinglyag

2、gressiverate,everythingyouregularlyuseisbeingequippedwithcomputertechnology.Thinkaboutyourphone,cameras,cars-everything-beingautomatedandprogrammedbypeoplewhointheirrushtoacceptthemanybenefitsofthesiliconchip,haveabdicatedtheirresponsibilitytomaketheseproductseasytouse.TheInmatesareRunningtheAsylu

3、marguesthat,despiteappearances,businessexecutivesaresimplynottheonesincontrolofthehigh-techindustry.Theyhaveinadvertentlyputprogrammersandengineersincharge,leadingtoproductsandprocessesthatwastemoney,squandercustomerloyalty,anderodecompetitiveadvantage.Businessexecutiveshavelettheinmatesruntheasyl

4、um!InhisbookTheInmatesAreRunningtheAsylumAlanCoopercallsforrevolution-weneedtechnologytoworkinthesamewayaveragepeoplethink-weneedtorestorethesanity.Heoffersaprovocative,insightfulandentertainingexplanationofhowtalentedpeoplecontinuouslydesignbadsoftware-basedproducts.Moreimportantly,heuseshisownwo

5、rkwithcompaniesbigandsmalltoshowhowtoharnessthosetalentstocreateproductsthatwillboththrilltheirusersandgrowthebottomline.ThisdocumentiscreatedwiththeunregisteredversionofCHM2PDFPilotTableofContentsIndexInmatesAreRunningtheAsylum,The:WhyHigh-TechProductsDriveUsCrazyandHowtoResto

6、retheSanityByAlanCooperPublisher:SamsPublishingPubDate:February24,2004ISBN:0-672-32614-0Pages:288Slots:1.0CopyrightAcknowledgmentsIntroductionForewordtotheOriginalEditionTheBusiness-CaseBookBusiness-SavvyTechnologist/Technology-SavvyBusinesspersonForewordPartI:ComputerObliteracyChapter1.Riddlesfor

7、theInformationAgeWhatDoYouGetWhenYouCrossaComputerwithanAirplane?WhatDoYouGetWhenYouCrossaComputerwithaCamera?WhatDoYouGetWhenYouCrossaComputerwithanAlarmClock?WhatDoYouGetWhenYouCrossaComputerwithaCar?WhatDoYouG