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1、THEWAYFORWARDCorporateResponsibilityReport2009Tableofcontents1>>AboutJPMorganChase2>>MessagefromJamieDimon,Chairman&CEO3>>MessagefromBillDaley,HeadofCorporateResponsibility4>>Servingconsumers9>>Supportingsmallbusinesses10>>Doingbusinesswithadouble-bot
2、tomlineimpact18>>Multiplyingourimpactthroughcharitablecontributionsandemployeeengagement27>>Promotingenvironmentalsustainability43>>Supportingouremployeesanddiversesuppliers47>>Maintainingstronggovernancepracticesandpromotingacultureof“doingtherightth
3、ing”53>>Awardsandrecognition54>>Aboutthisreport55>>Contactinformation56>>JPMorganChaseGlobalReportingInitiativeG3IndexAtJPMorganChase,wearefocusedondoingourparttoleadthewayforwardTheproductsandservicesweprovidearehelpingtosustaintheeconomy,financeinfr
4、astructure,andsupportthegrowthofsmallandlargebusinesses,capitalmarkets,andlocalandstategovernmentsdomesticallyandaroundtheworld,aswellashelpingconsumersmanagethefinancingoftheireverydaylives.Inthisdifficulteconomy,weplacegreateffortandemphasisonhelpin
5、gstrugglingcustomersstayintheirhomesandfacetheirpersonalfinancialchallenges.Additionally,manyofourbusinesseshaveadouble-bottomlineimpact,meaningtheyseekbothfinancialreturnandsocialbenefit.Thesebusinessesarenotapartofourphilanthropiceffortsbutarebasedo
6、nsustainable,long-termbusinessmodels.Ourphilanthropiceffortsfurthermultiplytheimpacttoourcommunities.Werecognizetheoverallimportanceofmanagingourownbusinessesresponsiblyandhavebuiltaculturearound“doingtherightthing”inourdealingswithcustomers,clientsan
7、dcommunities.AboutJPMorganChaseJPMorganChase&Co.(NYSE:JPM)isaleadingglobalfinancialservicesfirmandoneofthelargestbankinginstitu-tionsintheUnitedStates,with$2.0trillioninassets,$165.4billioninstockholders’equityandoperationsinmorethan60countriesasofDec
8、ember31,2009.Wearealeaderininvestmentbanking,financialservicesforconsumersandbusinesses,financialtransactionprocessingandassetmanagement.UndertheJ.P.MorganandChasebrands,weservemillionsofcustomersintheUnitedStatesandmanyoftheworld’smostpromine
