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1、ProblemsolvingTools 5Why's5Why's,isatechniquefordiscoveringtherootcausesofaproblemandshowingtherelationshipofthecausesbyrepeatedlyaskingthequestion,"Why". PDCAPlanDoActCheck(PDCA),alsoknownastheDemingCycleisaniterativefour-stepqualitycontrolstrategy,thatutilizesasystematicpr
2、oblemsolvingprocess. 8DReport8DReport,isaproblem-solvingmethodologyforproductandprocessimprovement.Itisstructuredintoeightdisciplines,emphasizingteamsynergy. A3ReportA3Report,Isaproblemsolvingmethodolgythatdrivesproblem-solverstoaddresstherootcausesofproblemsononesheetofpap
3、er. FishboneDiagramFishboneDiagram,alsocalledtheIshikawaDiagramisagraphicaltoolusedtotohelpworkersfocusonthecausesofaproblemratherthanthesymptoms. PPSPPS-PracticalProblemSolvingReportForm.Astraightforwardsimpletwopagereportforproblemsolving. ParetoParetoAnalysisDiagram,foc
4、usesoneffortsortheproblemsthathavethegreatestpotentialforimprovement.Paretousestheprinciplethat20%ofthesourcescauses80%oftheproblems. BrainstormingBrainstorming,isatechniqueforgeneratingalargenumberofcreativeideaswithagrouporteamofpeople. AffinityGroupingAffinityGrouping,At
5、oolthatgatherslargeideas,andorganizesthemintogroupingsbasedontheirnaturalrelationships. QualityControlIncidentInvestigationQualityControlIncidentInvestigation,isathreestepreportingandidentificationprocessforqualitynonconformanceswithacorrectiveactionplan. CauseandEffectMatr
6、ixCauseandEffectMatrixisaprocessthatgeneratesandsortspossiblecausesofproblemswithinaprocessbyaskingtolistallofthepossiblecausesfortheidentifiedproblem. PARPAR(PreventativeActionRequest)areactionstakentoeliminatea'potentialrootcause'toapotentialproblemthathasnotoccurred. CAR
7、CAR(CorrectiveActionRequest)orCorrectiveActionReport,isarequestforarootcauseremedyofacontractualnoncompliance. SCARSCAR(SupplierCorrectiveActionRequest),isasystematicapproachtosolvingaqualityconcernbythesupplier. 5PrinciplesforProblemSolving5PrinciplesforProblemSolvingSheet
8、,afivestepproblemsolvingmethodologyforproblemsolvingandcorrectiveact
