mba课程：acourseonanaluticalthinking

《mba课程：acourseonanaluticalthinking》由会员上传分享，免费在线阅读，更多相关内容在行业资料-天天文库。

1、ACourseonAnalyticalThinkingCourseOutlineOverallProcessDefiningtheProblemFormulatingtheHypothesisCollectingtheFactsConductingtheAnalysisDevelopingtheSolution2CourseObjectivesProvideafundamentalunderstandingofhowanalyticalthinkingworksIdentifyspecifictoolsandtechniquesthatconsultan

2、tscanuseduringtheproblemsolvinglifecycleGiveconsultantsacompleteframeworkformanagingprojectissues–fromidentificationtoresolution3Attheendofthissession,participantsshouldbeableto….UnderstandthesystematicprocessofproblemsolvingDefinetheissueasastartingpointforyourprojectFocusonthe“

3、drivers”behindyourissueKnowhowtoapplyspecifictechniques,suchasbrainstorming,rootcauseanalysis,andSWOTKnowhowtotestyourproposedsolutionsbeforesubmissiontotheclientKnowhowtopresentviablesolutionsforsolvingcriticalproblems4OVERALLPROCESSAnalyticalThinkingfollowsthescientificapproach

4、toproblemsolvingProblemHypothesisFactsAnalysisSolution6DefiningtheProblemDefinition:Aproblemisasituationthatisjudgedassomethingthatneedstobecorrected–impliesthatastateof"wholeness"doesnotexistImportance:Itisourjobtomakesurewe’resolvingtherightproblem–itmaynotbetheonepresentedtous

5、bytheclient.Whatdowereallyneedtosolve?BasicConcepts:MostoftheproblemsareinitiallyidentifiedbyourclientsDefiningtheproblemclearlyimprovesfocus–itdrivestheanalyticalprocessGettingtoaclearlydefinedproblemisoftendiscoverydriven–Startwithaconceptualdefinitionandthroughanalysis(rootcau

6、se,impactanalysis,etc.)youshapeandredefinetheproblemintermsofissuesProblemHypothesisFactsAnalysisSolution7FormulatingtheHypothesesDefinition:Hypothesisisatentativeexplanationforanobservationthatcanbetested(i.e.provedordisproved)byfurtherinvestigationImportance:Startattheend-Figur

7、ingoutthesolutiontotheproblem,i.e."hypothesizing",beforeyoustartwillhelpbuildaroadmapforapproachingtheproblemBasicConcepts:HypothesescanbeexpressedaspossiblerootcausesoftheproblemBreakingdowntheproblemintokeydrivers(rootcauses)canhelpformulatehypothesesProblemHypothesisFactsAnaly

8、sisSolution8CollectingtheFactsDefinition