《跨文化交际》案例

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1、《跨文化交际》案例Case1Litzisaprofessorofcross—culturalcommunicationinauniversityinFinland.SheinvitedherChinesestudentshomeforaneveningparty.TheschemafromLitz’spointofviewincludesthefollowing:1.      Givinginvitation:byphone/bymail2.      Prepareeverythingbeforethearrivalofguests3.  

2、    Receivingguests:openthedoor/expresswelcome/taketheirovercoats/introduceguests/offerthemdrinks/makethemcomfortable4.      Servingfood:setthetable/soupfirst/maincourse/desert5.      Postdinneractivities:chat/playmusic/offermoredrinks6.      Seeingguestsoff:thankthemforcomi

3、ng/goodnightLitz’seveningpartywasnotverysuccessful,becauseshewasupsetbyoneofherguests.HerewastheinitialconversationbetweenLitzandLin:Litz:(opensthedoor)Oh,Lin,howniceyoucouldcome!Lin:It’snotdifficulttofindyourhouse.Litz:Comeonin.Lin:(comesin)Litz:CanItakeyourcoat?Lin:No,than

4、ks.Litz:Ok,thiswayplease.Lin:(takeoffhercoatandhangsit)Analysis:LitzwashurtbecauseLindidnotletherhanghercoat.Litz’sofferingtohangLin’scoatisoneofLitz’sways(it’sonLitz’sschema).OnLin’sside,shethoughtthatLitzwashersupervisorandthatitwasinappropriatetolethersupervisorhanghercoa

5、t.Herewehaveaninstanceofoneactionattachedwithdifferentculturalvalues.Case2FindinganInterestedBuyerGeorageHallwasinBeijingattendingatradefairandlookingforanopportunitytodobusinessinChina.HehadbeenverysuccessfulinhisbusinessdealingsintheUSandpridedhimselfonhisability“togetthin

6、gsmoving.”Hisfirstdaywasgoingwell.Helookedaroundatthedisplaysofsportingequipmenttogetsomeideaofwhomhemightapproach.Hewassurethathisproducts,tennisracketswithanunusualnewdesign,wouldarousesomeinterests.Ontheseconddayheapproachedthecompanywhichhefeltwouldbemostresponsivetohisp

7、roducts.Heintroducedhimselftothegeneral,aMr.Li.SincehehadreadthatChinesefindgettingdowntobusinessimmediatelytooabruptandrude,hebeganacasualconversation,eventuallyleadinguptothetopicofhisproductsandsuggestinghowMr.Li’scompanymightbenefitfromusingthem.Georgethensuggestedthathe

8、couldarrangetogettogetherwithMr.Liandprovidemorespecificsanddocumentationon