job resources buffer the impact of demands on burnout

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1、JournalofOccupationalHealthPsychologyCopyright2005bytheEducationalPublishingFoundation2005,Vol.10,No.2,170–1801076-8998/05/$12.00DOI:10.1037/1076-8998.10.2.170JobResourcesBuffertheImpactofJobDemandsonBurnoutArnoldB.Bakker,EvangeliaDemerouti,andMartinC.EuwemaUtrechtUniversityandResearchSchoolP

2、sychologyandHealthThisstudytestedandrefinedthejobdemands–resourcesmodel,demonstratingthatseveraljobresourcesplayaroleinbufferingtheimpactofseveraljobdemandsonburnout.Atotalof1,012employeesofalargeinstituteforhighereducationparticipatedinthestudy.Fourdemandingaspectsofthejob(e.g.,workoverload,e

3、motionaldemands)and4jobresources(e.g.,autonomy,performancefeedback)wereusedtotestthecentralhypothesisthattheinteractionbetween(high)demandsand(low)resourcesproducesthehighestlevelsofburnout(exhaustion,cynicism,reducedprofessionalefficacy).Thehypothesiswasrejectedfor(reduced)professionalefficacy

4、butconfirmedforexhaustionandcynicismregarding18outof32possible2-wayinteractions(i.e.,combinationsofspecificjobdemandsandresources).Duringthepastthreedecades,manystudieshaveTheJobDemands–ResourcesModelshownthatunfavorablejobcharacteristicsmayhaveaprofoundimpactonjobstressandburnout.ForAttheheart

5、oftheJD-Rmodel(Bakker,Demer-example,researchhasrevealedthatworkoverload,outi,DeBoer,&Schaufeli,2003;Demeroutietal.,lackofautonomy,emotionaldemands,lowsocial2001)liestheassumptionthatwhereaseveryoccu-support,androleambiguitycanallleadtofeelingsofpationmayhaveitsownspecificriskfactorsassoci-exha

6、ustionandnegative,callousattitudestowardatedwithjobstressorburnout,thesefactorscanbework(forreviews,seeLee&Ashforth,1996;classifiedintwogeneralcategories(i.e.,jobdemandsSchaufeli&Enzmann,1998).Althoughtheseprevi-andjobresources),thusconstitutinganoverarchingousstudieshaveproducedalonglistofpos

7、siblemodelthatmaybeappliedtovariousoccupationalsettings,irrespectiveoftheparticulardemandsandantecedentsofburnout,theoreticalprogresshasbeenresourcesinvolved.Jobdemandsrefertothosephys-limited.Thepresentstudytriestoincreaseourinsightical,soci