小组作业1第二部分

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1、üIntroductionüFlights:üFares:üAdditionalInformation:üDocuments:üTorontoInformation:üQuestionnaireResearch:·Giveanexplanationofwhichaspectsofcustomerservicewouldbesuitableforresearch.·Examplesofsuitableresponsesmightinclude:·Giveanexplanationofthevarioustypesofresearchthatmaybesuitablefortheagencytou

2、seandappropriatemethodsofadministeringtheresearch.Suitabletopicstobediscussedinclude:·Giveanexplanationofhowtheagencymayuseandbenefitfromundertakingmarketresearchintocustomerservice.Examplesofsuitableresponsesmightinclude:Suchresearchisasourceofqualitative,primarydata,whichcanbeusedto:DevelopingStag

3、eTotal120marksCandidatesmustprovideaportfolioofevidencetoinclude:·Collectionandcollationofdata·Fullinterpretationandanalysisofthecasestudyscenario·Effectiveuseofappropriatesourcesofinformation·Detailsofpossiblearrangementsconsideredandjustificationofarrangementsselected·Productionofticketsandothertr

4、aveldocumentsasappropriatetoindustrystandards·Whatconclusionsandrecommendationshavebeenmade·Presentationofinformationtoindustrystandards·Contentspageandlistofacknowledgementandreferences.