酒店人需要知道的英文缩写

《酒店人需要知道的英文缩写》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。

1、酒店术语非常多，多了解一点很有好处。很多酒店人工作多年也不能全部记住，但你记住了，你就与众不同了，分享给酒店人吧，他们会感激你！部门DEPARTMENTDEPT职位POSITIONPOS行政办EXECUTIVEOFFICEEO财务部FINANCEDEPARTMENTFIC会计部ACCOUNTINGACCT采购部PURCHASINGDEPARTMENTPD市场及销售部SALES&MARKETINGDEPARTMENTS&M前厅部FRONTOFFICEDEPARTMENTF.O(F/O)管家部HOUSEKEEPINGHSKP洗衣房LAUNDRYROO

2、MLR布草房LINENROOM游泳池SWIMMINGPOOL餐饮部FOOD&BEVERAGEDEPARTMENTF&B中餐厅CHINESERESTAURANTCHNREST西餐厅WESTRESTAURANTWESTREST大堂吧LOBBYBAR送餐部ROOMSERVICERMSVC宴会中心BANQUETCENTRE会议厅CONFERENCEHALL管事部STEWARD健身中心HEALTHCENTRE保龄球室BOWLINGBALL工程部ENGINEERINGDEPARTMENTENG保安部SECURITYDEPARTMENTSEC人力资源部HUMA

3、N&RESOURCESDEPARTMENTHR培训部TRAININGDEPARTMENT员工饭堂STAFFCANTEEN员工宿舍STAFFDORMITORY厅各分部：接待处RECEPTIONRECP行政楼层EXECUTIVEFLOORE/F询问处INFORMATIONINFM订房部RESERVATIONRESV总机房OPERATOR/TELEPHONEROOMOPT礼宾部CONCIERGECON商务中心BUSINESSCENTREBC大堂副理ASSISTANTMANAGERAM车队TRANSPORTATIONTRA账务处CASHIER、ACCOU

4、NTINGDESK大堂LOBBY楼层FLOOR/F后勤办公室BACKOFFICE总经理GENERALMANAGERGM行政助理ASSISTANTEXECUTIVEMANAGERAEM行政秘书EXECUTIVESECRETARY财务总监FINANCIALCONTROLLERFC总会计师CHIEFACCOUNT成本会计师COSTACCOUNT采购部经理PURCHASINGMANAGERPURCHASINGMGR市场及销售总监DIRECTOROFSALES&MARKETINGDOS市场及销售副总监ASSISTANTDIRECTOROFSALES&MAR

5、KETINGADOS市场及销售部经理SALESMANAGER销售员SALESSALES前厅经理FRONTOFFICEMANAGERFOM前厅副经理ASSISTANTFRONTOFFICEMANAGERAFOM大堂副经理ASSISTANTMANAGERAM（Hotelier补充：有的酒店叫DutymanagerDM）接待员RECEPTIONIST/RECEPTIONCLERK订房员RESERVATIONCLERKRESVCLERK行李员BELLBOY/BELLMAN门童DOORMAN接线生OPERATOR司机DRIVER行政管家EXECUTIVEH

6、OUSEKEEPEREH副行政管家ASSISTANTEXECUTIVEHOUSEKEEPERAEH助理管家ASSISTANTHOUSEKEEPERAH楼层服务员ROOMATTENDANTATT餐饮总监DIRECTOROFFOOD&BEVERAGEDOFB行政总厨EXECUTIVESOUSCHEF点心总厨DIMSUMCHEF人力资源部经理HUMAN&RESOURCESMANAGERHRMGR总工程师CHIEFENGINEER值班工程师DUTYENGINEER保安部经理SECURITYMANAGER保安主管CHIEFSECURITY经理MANAGER

7、MGR主任SUPERVISORSUP领班CAPTAINCAP秘书SECRETARY文员CLERK服务员WAITER行政值班经理EXECUTIVEONDUTYMANAGEREOD值班经理DUTYMANAGERDM待处用语：入住CHECK-INC/I退房CHECK-OUTC/O预订BOOKING、RESERVATIONBKG预期抵店ARRIVAL、DUTEINARL提前抵达EARLYARRIVAL预期离店DEPARTURE、DUTEOUTDEPT确认CONFIRMATIONCONFIRM再次确认RE-CONFIRMRE-CFRM取消CANCELLAT

8、IONCANCELL订金DEPOSIT价格RATERTE价钱PRICE封房BLOCK续住EXTENSIONEXTEN类顾客、宾客CLIE