酒店中常用的英文缩写

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1、酒店中常用的英文缩写（部门，职位，国家，日常运作）部门DEPARTMENTDEPT职位POSITIONPOS行政办EXECUTIVEOFFICEEO财务部FINANCEDEPARTMENTFIC会计部ACCOUNTINGACCT采购部PURCHASINGDEPARTMENTPD酒水仓BEVERAGESTORE食品仓FOODSTORE日用品仓GENERALSTORE市场及销售部SALES&MARKETINGDEPARTMENTS&M前厅部FRONTOFFICEDEPARTMENTF.O(F/O)管家部HOUSEKEEPINGHSKP洗衣房LAUNDRYROOMLR布草房LINENROOM游泳池

2、SWIMMINGPOOL餐饮部FOOD&BEVERAGEDEPARTMENTF&B中餐厅CHINESERESTAURANTCHNREST西餐厅WESTRESTAURANTWESTREST日本餐厅JAPANESERESTAURANT大堂吧LOBBYBAR送餐部ROOMSERVICERMSVC宴会中心BANQUETCENTRE会议厅CONFERENCEHALL管事部STEWARD娱乐部ENTERTAINMENTDEPARTMENTENT夜总会NIGHTCLUB桑拿SAUNA健身中心HEALTHCENTRE美容美发中心BEAUTY&BARBERCENTRE保龄球室BOWLINGBALL工程部ENG

3、INEERINGDEPARTMENTENG保安部SECURITYDEPARTMENTSEC人力资源部HUMAN&RESOURCESDEPARTMENTHR培训部TRAININGDEPARTMENT员工饭堂STAFFCANTEEN员工宿舍STAFFDORMITORY医务室CLINICROOM图书馆LIBRARY前厅各分部：接待处RECEPTIONRECP行政楼层EXECUTIVEFLOORE/F询问处INFORMATIONINFM订房部RESERVATIONRESV总机房OPERATOR/TELEPHONEROOMOPT礼宾部CONCIERGECON商务中心BUSINESSCENTREBC大堂

4、副理ASSISTANTMANAGERAM车队TRANSPORTATIONTRA账务处CASHIER、ACCOUNTINGDESK大堂LOBBY楼层FLOOR/F后勤办公室BACKOFFICE员工通道STAFFENTRANCE职位：总经理GENERALMANAGERGM行政助理ASSISTANTEXECUTIVEMANAGERAEM行政秘书EXECUTIVESECRETARY财务总监FINANCIALCONTROLLERFC总会计师CHIEFACCOUNT成本会计师COSTACCOUNT采购部经理PURCHASINGMANAGERPURCHASINGMGR市场及销售总监DIRECTOROFSA

5、LES&MARKETINGDOS市场及销售副总监ASSISTANTDIRECTOROFSALES&MARKETINGADOS市场及销售部经理SALESMANAGER销售员SALESSALES前厅经理FRONTOFFICEMANAGERFOM前厅副经理ASSISTANTFRONTOFFICEMANAGERAFOM大堂副经理ASSISTANTMANAGERAM接待员RECEPTIONIST/RECEPTIONCLERK订房员RESERVATIONCLERKRESVCLERK行李员BELLBOY/BELLMAN门童DOORMAN接线生OPERATOR司机DRIVER行政管家EXECUTIVEHOU

6、SEKEEPEREH副行政管家ASSISTANTEXECUTIVEHOUSEKEEPERAEH助理管家ASSISTANTHOUSEKEEPERAH楼层服务员ROOMATTENDANTATT餐饮总监DIRECTOROFFOOD&BEVERAGEDOFB行政总厨EXECUTIVESOUSCHEF点心总厨DIMSUMCHEF人力资源部经理HUMAN&RESOURCESMANAGERHRMGR总工程师CHIEFENGINEER值班工程师DUTYENGINEER保安部经理SECURITYMANAGER保安主管CHIEFSECURITY经理MANAGERMGR主任SUPERVISORSUP领班CAPTA

7、INCAP秘书SECRETARY文员CLERK服务员WAITER行政值班经理EXECUTIVEONDUTYMANAGEREOD值班经理DUTYMANAGERDM酒店常用术语：接待处用语：入住CHECK-INC/I退房CHECK-OUTC/O预订BOOKING、RESERVATIONBKG预期抵店ARRIVAL、DUTEINARL提前抵达EARLYARRIVAL预期离店DEPARTURE、DUTEOUTDEPT