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ID:39407540
大小:60.50 KB
页数:9页
时间:2019-07-02
《值班站长职责》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、值班站长职责篇一:值班站长管理职责及任职要求值班站长管理职责及任职要求1.直接上级:分管经理2.直接下级:服务员、售票员、行车员、行包员3.本职工作:组织当班服务及处理现场内外事务。4.直接责任:4.1严格服从直接上级的领导及工作安排;4.2在部门经理的领导下,代表部门经理组织现场生产;4.3掌握各岗位人员工作情况,协调各岗位之间的配合,指挥现场工作;4.4经常检查站内各项服务设施及设备的齐备、有效情况;4.5详细记录值班站长日志,监督和考核各岗位执行服务规范和标准情况,及时处理旅客和车方的投诉,建立投诉处理台账,
2、做好交接班工作;4.6定期对曾投诉的乘客进行电话回访,跟进投诉处理工作并持续改进;4.7掌握当日班车计划、客流及线路通阻和天气等情况,及时调整班车运行计划,解决当班发生的各种问题;4.8负责对旅客及时疏运及现场事务处理;organizationsystemandworkingmode,theselectionofanumberofmunicipalstrengtheninggrouptobuildinnovationandstrengthentheorganizationofthebasiclevelorganiz
3、ationsadvancedmodel.(seven)themanualworkoftheCommunistYouthLeagueOrganizationpublished<>and<>Leaguebranchofmanualwork,topromotetheuseoftwomanualsinthecity'sorganizationsatvariouslevels.Thecountycommittee,directlyunderthegroup(work)isunderthejurisdictionofgrass
4、rootsLeagueandgroup(total)usingbranchratioshallnotbelessthan70%.Three,tofurtherstrengthenthegroup'sleadershipandteambuilding(a)tostrengthentheleague'sleadershipatalllevelsofconstruction.ContinuetodoagoodjobofmunicipalPartyCommitteeOrganizationDepartment"onthes
5、trengtheningoftheCommunistYouthLeaguecadresmanagementopinionsimplementation.Topromotethegroupcounties(autonomouscounties,cities)Commissionandcitydirectlyunderthegroup(workers)appointedtocarryoutthe"Five"teambuildingactivities.ImprovetheLeagueAssociationDepartm
6、entworkingmechanism.ConscientiouslyfulfillthedutiesofCO,combinedwiththecitygroupdirectlyunder(the)Committeeofthegeneralelectionandtheadjustment,activelyjointlywiththeunitwherethepartyorganizationdepartmentgoodgroupleadershipselectionwiththework.Doagoodjobinmun
7、icipalPartycommitteeassistantcommitteeleadershipandleadingcadresoftheannualassessmentwork,adheretoandimprovetheassistantsecretaryoftheCommunistYouthLeaguetalksystemgroupToweaveindividualconversationandcollectiveconversation,tostrengthenthecommitteesofalllevels
8、,theStandingCommitteeoftheStandingCommittee,theestablishmentofasoundsystemofcentralgrouplearning,thesystemofinvestigationandstudy,thesystemofimportantissuesandthereportingsystem.(t
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