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1、LEADERSHIPintheSPECIALISSUENEWWORLDLeadershipina(Permanent)CrisisWhentheeconomyrecovers,thingswon’treturntonormal–andadifferentmodeofleadershipwillberequired.
2、byRonaldHeifetz,AlexanderGrashow,andMartyLinskyITWOULDBEPROFOUNDLYREASSURINGtoviewthecurrenteconomiccrisisassimplyano
3、therroughspellthatweneedtogetthrough.Unfortunately,though,today’smixofurgency,highstakes,anduncertaintywillcontinueasthenormevenaftertherecessionends.Economiescannoterectafirewallagainstintensifyingglobalcompetition,energyconstraints,climatechange,andpoliticalinstability.Theim
4、mediatecri-sis–whichwewillgetthrough,withthehelpofpolicymakers’experttechnicaladjustments–merelysetsthestageforasustainedorevenpermanentcrisisofseriousandunfamiliarchallenges.Considertheheartattackthatstrikesinthemiddleofthenight.EMTsrushthevictimtothehospital,whereexperttrau
5、maandsurgicalteams--executingestablishedproceduresDaveWheeler62HarvardBusinessReview
6、July–August2009
7、hbr.org11272JulAug09Heifetzlayout.indd62272JulAug09Heifetzlayout.indd6266/5/091:20:52PM/5/091:20:52PMhbr.org
8、July–August2009
9、HarvardBusinessReview6311272JulAug09Heifetzlayout.
10、indd63272JulAug09Heifetzlayout.indd6366/5/091:21:10PM/5/091:21:10PMLEADERSHIPintheNEWWORLD.becausethereislittletimeforcreativeimprovisa-ternalthreatssothateveryonecanquicklyreturntion--stabilizethepatientandthenprovidenewtobusinessasusual.Butinthesetimes,eventhevesselsfortheh
11、eart.Theemergencyhaspassed,mostcompetentauthoritywillbeunabletoofferbutahigh-stakes,ifsomewhatlessurgent,setofthisprotection.Theorganizationaladaptabilityre-challengesremains.Havingrecoveredfromthequiredtomeetarelentlesssuccessionofchallengessurgery,howdoesthepatientpreventan
12、otherat-isbeyondanyone’scurrentexpertise.Nooneinatack?Havingsurvived,howdoespositionofauthority–noneofus,infact–hasbeenheadapttotheuncertaintiesofherebefore.(Theexpertisewereliedoninthepastanewrealityinordertothrive?gotustothispoint,afterall.)AnorganizationthatIDEAThecrisisis
13、farfromover.dependssolelyonitsseniormanagerstodealwithINBRIEFThetask