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1、IDCWhItePaPerDeliveringNext-GenerationCitizenServices:assessingtheenvironmental,SocialandeconomicImpactofIntelligentXonFutureCitiesandCommunitiesJUNE2011BYPhiliPCartEr,BillroJasandMayUrsahNiSponSoredBYCONTENTS04.SituationOverview05.TheCityoftheFuture:WhatWillItLookLike?0
2、7.TheCityoftheFuture:WhatisRequired?08.TheServiceDeliveryPlatform:UnderlyingComponents09.IntelligentXCoreCompetenciesNeededintheEcosystem12.CaseStudy:SongdoinKorea13.CaseStudy:WaterfrontToronto14.FutureOutlook&Conclusiondoc#ap14958U2InTHISWHITepaperaslocalgovernmentsmove
3、awayfromasking“why”and“if”tothe“when”and“how”intermsofsustainabilityprogramstodriveanagendaaroundeconomicgrowthandjobcreationinanenvironmentallysustainablemanner,theyarealsolookingattechnologyplayingamoreproactiveroletodrivethedeliveryofnext-generationcitizenservices.amo
4、ngstthemajordriversforthischangeistheongoingrapidrateofurbanization,whichhasseriousimplicationsforcountriesacrossthreekeygrowthparameters–economic,socialandenvironmental:intermsofeconomicdevelopment,thisinfluxofpeopleinasocially,economically,andbecausethekeyfocusforlabor
5、(skilledandunskilled)environmentallysustainablemodel.alotoftheresponsibilitymigratingtourbanareasistotapintosomeoftheinthisrespectisshiftingfromcentralandregionalassumedeconomicprosperitythatacityissupposedgovernmentstothelocallevel,specificallytomayors,urbantoprovide.pl
6、anners,andlocalcouncilors.Unfortunately,historically,localgovernmentsacrosstheworldhavetreatedtechnologyFromasocialperspective,becausethereisassomewhatofanafterthoughtforthemajorityoftheseanexpectationthatthesecitizenswillhaveaccesstolargeprojects,meaningthatsuccessfully
7、introducingICTinbetterpublicservices,suchashousing,health,educationastrategicfashionatthisstageofthegamewillrequireaandutilities.paradigmshift.Fundamentally,however,therearemassiveinfrastructureconstraintsoutthere,soICTwillhavetoplayaPerhaps,mostimportantly,forthelongter
8、m,muchlargerroleintermsofdeliveringthenextgenerationofintermsofenvironmentalimpact,becausecitizenservic
